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- Protocol : the power of diplomacy and how to make it work for you / by Marshall, Capricia Penavic,1964-author.;
The hidden superpower of protocol -- The etiquette advantage -- Cultural IQ: who in the world are you? -- Cultural IQ: who in the world are they? -- Talk diplomacy to me: the language of persuasion -- The social network: diplomacy at play -- The power of place -- Rig the room -- Hunger games -- Secrets of a gift whisperer -- Keeping up appearances -- The mind-set of diplomacy -- The ultimate checklist: extreme preparation -- The yoga of protocol -- Negotiating while female -- Appendix: What would Capricia do? A handbook of protocol and etiquette."Marshall draws on her experience working at the highest levels of government to show how she enabled interactions and maximized our country's relationships, all by focusing on the specifics of political, diplomatic, and cultural etiquette. By analyzing the lessons she's learned in more than two decades of welcoming world leaders to the United States and traveling abroad with presidents, first ladies, and secretaries of state, she demonstrates the complexity of human interactions and celebrates the power of detail and cultural IQ"--- Subjects: Biographies.; Marshall, Capricia Penavic, 1964-; United States. Department of State. Office of the Chief of Protocol; Business etiquette.; Negotiation in business.; Interpersonal relations.;
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