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Reference interviews [videorecording]/ by Cerebellum Corporation.; Twilight Pictures.;
MARCIVE 11/4/13Originally broadcast in 2002.Knowing how to properly query and respond to a patron's requests is essential to providing good service in a library. This program deals with issues of approachability and the specifics of conducting a proper reference interview.DVD.
Subjects: Instructional television programs.; Nonfiction television programs.; Reference librarians.; Reference services (Libraries);
Available copies: 1 / Total copies: 2
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Legal reference for librarians : how and where to find the answers / by Healey, Paul D.,author.(CARDINAL)283617;
Includes bibliographical references and index.Who is asking legal reference questions, and why does it matter? -- Parameters of legal reference service -- Tips and tools for serving the pro se library user -- The structure of law and the legal research process -- Secondary legal resources -- Statutes and constitutions -- Case law -- Regulations and administrative law.
Subjects: Handbooks and manuals.; Legal research; Pro se representation; Librarians;
Available copies: 1 / Total copies: 1
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Biennial report of the Legislative Reference Librarian of North Carolina. by North Carolina.Legislative Reference Library.(CARDINAL)216652;
Report year ends November 30.Reprinted from the ... Biennial report of the North Carolina Historical Commission, 1915/16-
Subjects: North Carolina. Legislative Reference Library.; North Carolina Historical Commission.;
Available copies: 1 / Total copies: 2
On-line resources: Suggest title for digitization;
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Personnel needs and changing reference service / by Riechel, Rosemarie,1937-(CARDINAL)189020;
Includes bibliographical references (pages 109-115).
Subjects: Reference librarians.; Library personnel management.; Reference services (Libraries);
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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The reference librarian's policies, forms, guidelines, and procedures handbook : with CD-ROM / by Brumley, Rebecca,1959-(CARDINAL)279306;
Includes bibliographical references (pages 321-332) and index.The reference department : mission and management -- The reference department : personnel -- Reference collections : selection and evaluation -- Reference services : circulation and interlibrary loan (ILL) of materials -- Reference services : query categories, resources, and assistance offered -- Reference services : in-person patron assistance -- Reference services : virtual reference -- Reference services : children."This is an all-in-one handbook public library managers can use to update policies and procedures, design new forms - or even compile a new manual from scratch. This guide includes more than 300 forms, policies and procedures from 114 public libraries with a diverse range of budgets and staff. Each entry features detailed guidance to help you individualize and adapt them for your library. Sample policies, forms, and procedures include: Internet filtering, unattended children, books-by-mail applications, Internet users' agreements, and meeting room use applications."--BOOK JACKET.
Subjects: Handbooks and manuals.; Case studies.; Reference services (Libraries); Reference services (Libraries); Library rules and regulations; Library rules and regulations;
Available copies: 1 / Total copies: 1
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A librarian's guide to telephone reference service / by Yates, Rochelle,1942-(CARDINAL)182865;
Includes bibliographies and index.
Subjects: Controlled vocabularies.; Telephone reference services (Libraries); Reference services (Libraries); Community information services.;
Available copies: 1 / Total copies: 1
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Basics of genealogy reference : a librarian's guide / by Simpson, Jack,1970-(CARDINAL)294711;
Includes bibliographical references and index.First steps in genealogy research -- Census basics -- Advanced census research -- Researching vital records -- Basic published sources -- Basic archival sources -- Immigration records -- Ethnic records and international research -- Using the Internet -- Resources of the Family History Library -- The National Archives and other repositories -- The genealogy reference interview -- A professional toolkit.
Subjects: Family histories.; Reference services (Libraries); Genealogy.;
Available copies: 4 / Total copies: 4
On-line resources: Suggest title for digitization;
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Reference training in academic libraries / by Robles, Kimberley.(CARDINAL)211066; Wyatt, Neal.(CARDINAL)211065; Association of College and Research Libraries.College Library Information Packet Committee.(CARDINAL)186204;
Includes bibliographical references (pages 20-21).Training design -- Structure of training -- Reference desk/patron service -- Library instruction -- Liaison/outreach services -- Evaluation of trainee -- Comprehensive training documents.
Subjects: Academic libraries; Library education (Continuing education); Reference librarians;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Encarta Reference Library 2003 /PLEASE SEE CHILDREN'S ROOM LIBRARIAN [sound recording]
5 compact discs & installation sheet.
Available copies: 2 / Total copies: 2
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By hook or by book / by Meredith, D. R.(Doris R.)(CARDINAL)737350; Copyright Paperback Collection (Library of Congress)(CARDINAL)376993;
Subjects: Detective and mystery fiction.; Clark, Megan (Fictitious character); Group reading; Reference librarians;
Available copies: 1 / Total copies: 1
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Results 1 to 10 of 920 |