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Certain uncertainty : leading with agility and resilience in an unpredictable world / by Dearlove, Des,editor.;
"In the last 25 years we have seen a series of major disruptions to business as usual. There was the Asian financial crisis in 1997, the dotcom bust in 2000, the SARs crisis in 2002, the tsunamis in 2004 and 2011, the global financial crisis in 2008, the Arab Spring of 2011, the Ebola outbreak in 2014 and covid-19 in 2020. All of these were unexpected events that have huge impact. Add in the threat of global warming, oil price volatility and a refugee crisis around the world, a war in Ukraine, plus the ever-present threat of another pandemic, and the disruptions are incessant. Whether we like it or not, we have to accept that the era of phony certainty is over. What has replaced it is a growing awareness that we cannot hope to control events but must learn to be better at responding to them. We need to build resilience and agility into our lives, including the way business operates. Change is now a constant, disruption is to be expected, and requires an adaptable response. The hope is that this collection of advice and fresh thinking from accomplished business leaders around the world will help the leaders of tomorrow on their journey"--
Subjects: Leadership.; Organizational change.; Organizational resilience.;
Available copies: 1 / Total copies: 1
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The problem with change : and the essential nature of human performance / by Goodall, Ashley(Author of Nine lies about work),author.(CARDINAL)795542;
Includes bibliographical references (pages 262-269) and index.i. Life in the blender -- II. The cult of disruption -- III. The problem with change: The problem of uncertainty --The problem of lack of control --The problem of unbelonging -- The problem of displacement -- The problem of loss of meaning -- IV. SKU-man to human -- V. Rethink: Make space -- Forge undeniable competence - Share secrets -- Be predictable -- Speak real words -- Honor ritual -- Focus most on teams -- Radicalize HR -- Pave the way -- Coda: Rooted."Why is constant change bad for business? Because it's bad for human performance." For decades, "disruption" and "change" have been seen as essential to business growth and success. In this provocative and incisive book, leadership expert Ashley Goodall argues that what has become a sacred dogma is both wrong and harmful. Whether it's a merger or re-org or a new office layout, change has become the ultimate easy button for leaders, who pursue it with abandon, unleashing a torrent of disruption on employees. The result is life in the blender: a perpetual cycle of upheaval, uncertainty, and unease. The problem with change, Goodall argues, is that a culture where everything from people to processes to strategic priorities are constantly in flux exerts a psychological toll that undermines motivation, productivity, and performance. And yet so accustomed are we to constant churn that we have become numb to its very real consequences. Drawing on decades spent leading HR organizations at Deloitte and Cisco, Ashley Goodall reveals the truth about human performance and offers a radical new alternative to the constant turbulence that defines corporate life. The Problem With Change is a clarion call to leaders everywhere: by prioritizing team cohesion (instead of reshuffling teams at will), by using real words (rather than corporate-speak), by sharing secrets (not mission statements), by honoring shared rituals (rather than mandated bonding), by fixing only the things that are truly broken (instead of moving fast and breaking everything in sight), and more, leaders at every level can create the stability that people need to thrive." --
Subjects: Organizational change; Change (Psychology); Performance; Success in business.; Organizational resilience.;
Available copies: 6 / Total copies: 6
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Strong supply chains through resilient operations : 5 principles for leaders to win in a volatile world / by Gandhi, Suketu,author.(CARDINAL)888635; Strohmer, Michael F.,author.(CARDINAL)888636; Lakner, Marc,author.(CARDINAL)888637; Hickerson, Tiffany,author.(CARDINAL)888638; He, Sherri,author.(CARDINAL)888639;
Includes bibliographical references and index."Business leaders around the world are undertaking the biggest remaking of operations since World War II. Post-pandemic, every organization is grappling with the consequences of global supply chains that for years were optimized only around lowest cost supplies and labor. That changed with the pandemic, the global labor shortage, war in Ukraine, and other crises. To meet those disruptions--companies must transform their operations. But how? Today's buzz around resilience and reshoring shows that firms are ready to fundamentally change their global value chain configuration and to move away from "lean" tenets that optimize for "cost -- cash -- service" to be more resilient. To succeed now, firms now they must become more flexible, more innovative, more relationship-driven, and more sustainable"--Preface: Building strong supply chains to profit despite disruptions -- Part I: Five principles to transform your operations strategy. Strong operations drive growth and profits by adjusting to an ever-changing world ; Principle 1: Build resilience against supply shocks by empowering your supply base ; Principle 2: Build resilience against demand shocks by using your operations to create customer value ; Principle 3: Create resilient teams by leaning into new ways of working and the benefits of diversity ; Principle 4: Enable resilience through technology by combining human judgment with artificial intelligence ; Principle 5: Ensure long-term resilience by embracing sustainability ; Fit the principles to your situation and strategy -- Part II: From strategy to action: implementing the five principles. Build resilience against supply shocks by working with supplier ecosystems ; Build resilience against demand shocks by operating for the customer ; Create resilient teams by combining expertise into economies of skill ; Combine human and artificial intelligence to build resilience through constant learning ; Ensure long-term resilience by embracing sustainability ; Part III: Outlook -- Using resilience principles to adapt to future scenarios. Potential scenarios of the future economy ; Industry case studies on how the principles can help in future scenarios ; Common themes in all of these transformations ; Some questions to ask yourself about the future of your operations.
Subjects: Business logistics.; Organizational resilience.; COVID-19 Pandemic, 2020-;
Available copies: 1 / Total copies: 1
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The power of WOW : how to electrify your work, your community, and your life by putting service first / by Zappos.com (Firm),author.(CARDINAL)341354; Dagostino, Mark,author.(CARDINAL)351928;
Foreword / by Tony Hsieh -- Introduction: A higher purpose -- The heart of the service-minded culture -- People power -- Individuality welcomed -- Trust in action -- Beyond profits -- Below the surface -- Navigating changes -- Sharing values -- Driving change -- Early adapters -- The evolution revolution -- The future, now -- The power of Zappos Adaptive -- Afterword / by Tony Hsieh."In The Power of WOW, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life -- from delivering empathetic customer service in the face of devasting circumstances to creating a self-organized organizational structure using Market Based Dynamics and everything in between"--
Subjects: Zappos.com (Firm); Customer services; Success in business; Organizational resilience; Employees;
Available copies: 1 / Total copies: 1
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Renewal : from crisis to transformation in our lives, work, and politics / by Slaughter, Anne-Marie,1958-author.(CARDINAL)534679;
Includes bibliographical references and index."From the acclaimed author of Unfinished Business, a story of crisis and change that can help us find renewed honesty and purpose in our personal and political lives. America and much of the world are deeply divided over identity, equality, and history. Renewal is Anne-Marie Slaughter's candid and deeply personal account of how her own odyssey opened the door to an important new understanding of how we as individuals, organizations, and nations can move backward and forward at the same time, facing the past and embracing a new future.Weaving together personal stories and reflections with insights from the latest research in the social sciences, Slaughter recounts a difficult time of self-examination and growth in the wake of a crisis that changed the way she lives, leads, and learns. She connects her experience to our national crisis of identity and values as the country looks into a four-hundred-year-old mirror and tries to confront and accept its full reflection. The promise of the Declaration of Independence has been hollow for so many for so long. That reckoning is the necessary first step toward renewal. The lessons here are not just for America. Slaughter shows how renewal is possible for any individual or institution that is willing to see themselves with new eyes and embrace radical honesty, risk, resilience, interdependence, grace, and vision.Part personal journey, part manifesto, Renewal offers hope tempered by honesty and is essential reading for citizens, leaders, and change makers of tomorrow"--
Subjects: Social change; Social values; Change (Psychology); Resilience (Personality trait); Organizational change.;
Available copies: 2 / Total copies: 2
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Results : keep what's good, fix what's wrong, and unlock great performance / by Neilson, Gary L.,author.(CARDINAL)472048; Pasternack, Bruce A.(CARDINAL)646408;
Includes bibliographical references (pages 281-290) and index.
Subjects: Organizational change.; Decision making.; Organizational effectiveness.; Management by objectives.; Performance.;
Available copies: 2 / Total copies: 2
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The age of outrage : how to lead in a polarized world / by Ramanna, Karthik,author.;
Includes bibliographical references and index."Outrage is everywhere--on the left and on the right--and many companies are finding themselves in the crosshairs. Go Fund Me was pressured to cut off funding to protesting truckers in Ottawa. Disney's CEO was dragged down for mishandling both sides of Florida's "Don't Say Gay" law. Facebook and other tech companies have been accused of manipulating elections in many countries and by many parties. People are angry with the world-in some cases, rightfully so--and now view companies as they do governments: as targets of their ire and potential forces for social change. Managing outrage has moved from being an occasional leadership challenge, such as handling a PR crisis, to a necessary and critical leadership capability, like strategic thinking or financial acumen. Based on his popular Oxford leadership program and deep-dive case studies on organizations such as IKEA, Nestlé, the London Metropolitan Police, the Vatican, and others, Karthik Ramanna offers a set of practices for leaders to navigate this age of polarization--steps leaders can take to make sense of the outrage they encounter, work with relevant stakeholders to progress through it, and emerge stronger for it. Ramanna's practical framework, developed through years of experience with organizations, helps leaders "turn down the temperature," analyze root causes, develop and implement distinctive organizational responses that are mission consistent, and build individual and organizational resilience. Just as governments have systems for managing regular adverse-weather events such as hurricanes, organizations and their leaders now need an equivalent for managing the stakeholder hostilities that contextualize nearly all their decisions. This book is the essential guide for managing in the age of outrage"--
Subjects: Leadership.; Polarization (Social sciences); Right and left (Political science); Corporate image.; Customer relations.;
Available copies: 2 / Total copies: 2
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No fear of failure : real stories of how leaders deal with risk and change / by Burnison, Gary,1961-(CARDINAL)503544;
Introduction: Leading the way -- Michael Bloomberg: empower -- Eli Broad: competitor -- Indra Nooyi: purpose -- Vincents Fox: humility -- Lieutenant General Franklin L. "Buster" Hagenbeck" compassion -- Coach John McKissick: building teams -- Carlos Slim: entrepreneurial spirit -- Liu Chuanzhi: perseverance -- Daniel Vasella: self-awareness -- Drew Gilpin Faust: catalyst -- Olli-Pekka Kallasvuo: courage -- Anne Mulcahy: resilience -- Epilogue: Learning and leading.Some of the world's top leaders in business, politics, education, and philanthropy give personal insight into how he or she approached pivotal, career-defining moments.
Subjects: Leadership.; Organizational change.; Risk management.;
Available copies: 2 / Total copies: 2
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Tomorrowmind : thriving at work with resilience, creativity, and connection--now and in an uncertain future / by Kellerman, Gabriella Rosen,author.(CARDINAL)860467; Seligman, Martin E. P.,author.(CARDINAL)155130;
Includes bibliographical references (pages 235-265) and index."In recent years, workplace toxicity, industry volatility, and technology-driven turnover have threatened the psychological well-being of employees. When we can't flourish at work, both personal success and corporate productivity suffer. As we sit on thecusp of some of the most turbulent economic changes in history, many of us wonder how we can not only survive but flourish in our careers. Now, Tomorrowmind provides essential plans and actionable advice for facing the uncertain future of work. With in-depth and clear-eyed evidence, it offers key skills on everything from resilience and innovation to social connection and foresight. Cultivate a workplace that fosters connection and meaning for yourself or your employees with this timely and crucial guidethat is destined to inspire generations of workers."--
Subjects: Informational works.; Work environment.; Organizational change.; Employees;
Available copies: 7 / Total copies: 7
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The leaders you need : how to create diverse leadership teams for a more dynamic, resilient future / by Brown, Karen,(DEI consultant)Author(DLC)n 2023072439;
Includes bibliographical references (pages 171-180) and index."Many business leaders know that diversity in organizational leadership is important; this book ushers executives through the next steps of understanding exactly why diverse leadership teams produce better business outcomes and how to diversify their companies' leaders"--.
Subjects: Diversity in the workplace.; Leadership.;
Available copies: 1 / Total copies: 1
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