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Knack body language : techniques on interpreting nonverbal cues in the world and workplace / by Brehove, Aaron.(CARDINAL)502886;
Subjects: Body language.; Nonverbal communication.; Nonverbal communication in the workplace.;
Available copies: 1 / Total copies: 1
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The secret language of business : how to read anyone in 3 seconds or less / by Hogan, Kevin.(CARDINAL)633930;
Includes bibliographical references.
Subjects: Body language.; Nonverbal communication in the workplace.;
Available copies: 1 / Total copies: 1
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The silent language of leaders : how body language can help-or hurt-how you lead / by Goman, Carol Kinsey.(CARDINAL)194992;
Includes bibliographical references and index."Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting or stand at the podium at a speaking engagement or the amount of eye contact they give in a one-on-one meeting. Despite an abundance of leadership development programs and books that focus on effective communication, there's little understanding of how nonverbal communication affects--positively or negatively--a leader's success. In The Silent Language of Leadership, Carol Kinsey Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and offers advice for global business leaders. Some of the advice includes: Avoid shallow breathing while giving a pep talk to employees. Research shows that a shallow breather can make an entire room feel anxious and thus lead listeners to not believe the speaker. When meeting with employees in your organization with whom you don't interact often, give them an eyebrow flash, the rapid raising of the inside corners of the eyebrow. This signal is used mostly involuntarily, for example, when you run into someone you know on the street. But it is also a powerful way to subtly show recognition and interest in someone. At the next business dinner or face-to-face meeting, find a table that allows you to sit at right angles to each other. Research shows that people are more interactive when seated at right angles that when straight across from each other. Next time you're leading a meeting, notice if any audience members cover or block their mouths, which usually indicates skepticism. If you see this gesture, stop talking and address their disbelief: I know some of you have doubts about what I've just said, or, You look skeptical. Can you tell me what your concerns are? Profound changes are shaking up our lives and the kind of leaders the world seeks: sharp economic swings, increasing global competitiveness, new technologies, social and cultural shifts, and the reshaping of our organizations. As the pace of change continues to accelerate, leaders need every tool available, including nonverbal skills to improve their credibility and stay ahead of the curve."--Provided by publisher.
Subjects: Body language.; Communication in management.; Communication in organizations.; Leadership.; Nonverbal communication in the workplace.;
Available copies: 2 / Total copies: 2
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The nonverbal advantage : secrets and science of body language at work / by Goman, Carol Kinsey.(CARDINAL)194992;
The five C's of body language -- Reading the whole body -- The eyes have it -- Face to face -- Talking with your hands -- Feet first -- You're in my space -- The power of touch -- Translating body language across cultures -- Selling your message without saying a word."The workplace is a "blink" world: studies show that we form opinions of one another within seven seconds of meeting and that 93 percent of the messages people receive from us have nothing to do with what we actually say. So good nonverbal communication skills can be a huge professional advantage." "Carol Kinsey Goman combines the latest research and her twenty-five years of experience as a consultant, coach, and therapist in this guide to understanding what you and the people you work with are saying without speaking. Cartoons, photos, anecdotes, and dozens of exercises help readers gain control of the messages their bodies are sending so they can project a more accurate and compelling picture of who they really are to their colleagues, clients, and partners."--BOOK JACKET.
Subjects: Body language.; Nonverbal communication in the workplace.;
Available copies: 1 / Total copies: 1
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Understanding body language : how to decode nonverbal communication in life, love, and work / by Rouse, Scott,1962-author.; Geoffroi, Remie,illustrator.(CARDINAL)487223;
Includes bibliographical references (pages 151-152) and index.Introduction -- How to use this book -- One: Understanding the basics -- Driving forces behind body language -- The science of body language -- Cultural variations -- Best practices and tips for success -- Two: Warming up. Start out with social media -- The hidden art to politics -- Three: Practicing on friends and family -- How to read social gatherings -- Telltale signs of a disagreement -- Four: Decoding the hidden messages of dating -- How to read when things are going well -- Check, please! How to know when your date isn't going well -- Five: Translating body language in a job interview -- How to know when a job interview is going well -- How to know when a job interview is not going well -- Six: Mastering the landscape of your workplace -- Getting a sense for workplace personalities -- How to interpret a client pitch -- How to decipher what's really being said in your annual review -- How to analyze the company meeting -- Conclusion.Discover essential information and how-to guidance for deciphering nonverbal communication to make better decisions about the people and situations you approach every day. Start by learning how to properly observe people and uncover subtle nonverbal cues, and then test your expertise with practical advice on how to better read social gatherings and telltale signs of disagreement.
Subjects: Body language.; Nonverbal communication.;
Available copies: 3 / Total copies: 3
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How to talk so people listen : connecting in today's workplace / by Hamlin, Sonya.(CARDINAL)277819;
What's new in communicating? -- What's new in the twenty-first century -- How communicating has changed -- The new techniques of telling -- Computers and the Internet -- Wrap-up: how communicating has changed -- How are boomers, gen Xers and gen Yers different? -- Thoughts about information technologies -- Our multicultural workforce and communicating now -- What makes people listen -- Verbal and nonverbal communication -- How people feel about learning -- Summing up -- Pre-thinking -- The pre-think chart -- The other side: a guide for the summoned -- The completed chart -- make your won chart -- The pre-think checklist -- Openers -- Presenting the substance -- Handling problems, issues, and negative reactions -- Closure -- Checklist for one-on-one encounters -- Why visual? -- How visuals affect your audience -- Making messages visual -- How to design visual messages -- Making your message visual, verbally -- The challenge -- Planning your presentation -- The know-your-audience questions: don't speechify without them! -- Know-your-audience speedy checklist -- Who's telling? -- How to tell it: the techniques of telling -- Best ways to lay out your presentation on a page -- Writing usable speech notes and outlines -- The techniques -- Openings -- Content: how to explain and persuade -- Closings -- Why do it? -- Preparing for Q & A -- Answering techniques -- Sonya's 13 responses for success in Q & A -- Why meetings don't work -- What meetings can and should accomplish -- Planning a meeting -- Scheduling a meeting -- Creating the agenda -- Leadership skills for handling people -- Three vital meeting skills -- Communication skills for meeting leaders -- Communication skills for meeting participants.
Subjects: Business communication.; Oral communication.; Persuasion (Psychology);
Available copies: 3 / Total copies: 3
On-line resources: Suggest title for digitization;
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Breaking through bias : communication techniques for women to succeed at work / by Kramer, Andrea S.,author.(CARDINAL)751398; Harris, Alton B.,author.(CARDINAL)412157;
Includes bibliographical references and index.Part I. Understanding gender stereotypes -- The elephant in the room -- The apple in the room -- Part II. Conversations with yourself -- Managing the impressions you make -- Your attitudes matter -- Part III. Conversations with others -- Nonverbal behavior -- Spoken and written behavior -- Part IV. Communicating in difficult situations -- Difficult and tricky interactions -- Meetings -- Advocating for yourself -- Work and the rest of your life.More than fifty years after the beginning of the Women's Movement and forty years after passage of Title IX, women are still not "making it" in traditionally male careers. Women start their careers on parity with men but generally end them far earlier, having achieved less status, lower compensation, and less satisfaction than men. Breaking Through Bias explains that it is the stereotypes about women, men, work, leadership, and family that hold women back, and it presents an integrated set of communication techniques that women can use to avoid the discriminatory consequences of these stereotypes. Women define career success in a wide variety of ways. But whatever a woman's personal definition, if she is in a traditionally male-dominated career--virtually all high status, highly compensated fields--her career is at risk because of pervasive gender stereotypes. This highly practical book makes clear that women don't need to change who they are to succeed in their chosen careers, and they certainly don't need to act more like men. Women do, however, need to be attuned to the negative gender stereotypes that surround them; they need to anticipate the biases these stereotypes foster, and they need to manage the impressions they make to avoid or overcome these biases. Based on the authors' personal experiences as business leaders and practicing attorneys, involvement in compensation and hiring decisions, extensive mentoring activities, and numerous scientific and academic studies, Breaking Through Bias presents unique, practical, and effective advice about how women can at last break through gender bias in the workplace and win at the career advancement game.
Subjects: Communication in management; Communication in organizations; Women; Sex discrimination.; Stereotypes (Social psychology); Women; Women.; Womyn.;
Available copies: 7 / Total copies: 8
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Think on your feet : tips and tricks to improve your impromptu communication skills on the job / by Brown, Jen Oleniczak,author.(CARDINAL)814645;
Includes bibliographical references and index."Develop the confidence and poise needed to take your communication skills to the next level Preparing for a presentation, interview, or salary negotiation can instill a sense of dread and fear in many people. Part of the fear comes from the risk of beingcaught off-guard and having to improvise on the spot. This is where the tools associated with improv come into play. While improv is traditionally associated with acting, it can also be a useful tool for effective workplace communication. Improv by definition forces us to be put on the spot, so we can practice our fear and work on our soft workplace skills. Drawing from cognitive and social psychology, behavioral economics, and actual improv activities, Think on Your Feet offers a fresh approach designedto increase your confidence and communication skills. Packed with expert advice and engaging exercises, the book teaches you how speak and act with confidence in any situation. You'll learn how to: Identify and bring out your best style for every type ofprofessional communication Hone your focus and develop more effective active listening, interpretation, and nonverbal skills Handle uncomfortable situations, such as negotiating a raise, resigning, and resolving conflict Become a more effective communicator in both your professional and personal life"--
Subjects: Business communication.; Interpersonal communication.;
Available copies: 8 / Total copies: 8
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Job interviewing / by Skillings, Pamela,author.(CARDINAL)488625;
Introduction -- Part 1: Learning to ace any job interview. Accelerating your career with interview skills ; Understanding the new world of interviewing ; Getting to know the players and the rules -- Part 2: Using the big interview approach to interview preparation. Understanding your mission ; Preparing to impress ; "Tell me about yourself" -- Part 3: Acing common questions. "Why do you want to work here?" ; "What are your strengths and weaknesses?" ; "Where do you see yourself in five years?" ; "Why are looking for a new role now?" ; Mastering behavioral questions ; Answering tricky questions ; Asking smart questions -- Part 4: Pulling everything together. Your interview success plan ; Mastering nonverbal communications ; Overcoming common interview challenges -- Part 5: The part of tens. Ten interview tips from hiring managers ; Ten red flags you're interviewing at a toxic workplace ; Ten tips for landing more interviews."So your killer resume landed you an interview--congrats! Job interviewing For Dummies is all about mastering the fine art of interviewing and turning interviews into offers. This book shows you how to go from "Candidate 87" to "that candidate" with a step-by-step approach to bringing your best self to the interview room. You'll learn to anticipate common questions, handle curveballs, and WOW future employers. Gaps in your resume? Changing careers? Awkward situations to explain? This actionable guide has your back with confidence-boosting tips that will help you get hired."--
Subjects: Handbooks and manuals.; Informational works.; Employment interviewing.; Job hunting.;
Available copies: 14 / Total copies: 17
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How to talk so people listen : connecting in today's workplace : new for business now / by Hamlin, Sonya.;
Subjects: Business communication.; Oral communication.; Persuasion (Psychology);
Available copies: 3 / Total copies: 4
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