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- Permit-required confined spaces. by United States.Occupational Safety and Health Administration.(CARDINAL)150488;
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- Subjects: Employees' buildings and facilities;
- Available copies: 1 / Total copies: 1
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- Western Regional Maintenance operations and facility support / by O'Shaughnessy, Karlynn.; Hollowell, Lisa.; North Carolina.General Assembly.Fiscal Research Division.(CARDINAL)166840;
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- Subjects: North Carolina. Department of Health and Human Services. Western Regional Maintenance; Health facilities; Health facilities; Health facilities; Public buildings; Public facilities.;
- Available copies: 1 / Total copies: 1
- On-line resources: https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453;
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- Development concept plan/environmental assessment : Great Smoky Mountains Institute at Tremont / by Great Smoky Mountains National Park (Agency : U.S.),author.(CARDINAL)220483;
Includes bibliographical references and index.Executive summary -- Table of contents -- List of figures -- List of tables -- Section 1: Purpose and need -- Section 2: Alternatives -- Section 3: Affected environment -- Section 4: Environmental consequences -- Section 5: Consultation and coordination -- References -- Appendices."The National Park Service is proposing to improve and/or construct new environmental education faclities at the Great Smoky Mountains Institute at Tremont (hereinafter referred to as "Tremont" using sustainable design principles....The buildings and campus at Tremont were never designed to function as an enviromental education facility and do not function well in meeting current programmatic, visitor, or employee needs. Facilities are no sustainable and were not designed to fit with the park environment, either in function or aesthetically. The buildings and grounds do not demonstrate the principles that Tremont teaches and do not embody the core philosophies of the National Park Service related to ecology, biodiveristy, and environmental stewardship through sustainable designs. The existing designed campus landscape needs impovement to support natural and cultural resources and to meet National Park Service mandates and policies.
- Subjects: Historic buildings; Historic buildings; Nature conservation; Environmental impact statements;
- Available copies: 1 / Total copies: 1
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- Good kings bad kings / by Nussbaum, Susan.;
The residents at a facility for disabled young people in Chicago build trust and make friends in an effort to fight against their living conditions and mistreatment.
- Subjects: Psychological fiction.; Children with disabilities; Incest victims; Institutional care; Mental illness;
- Available copies: 5 / Total copies: 5
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- Fundamentals of library supervision / by Giesecke, Joan.(CARDINAL)136367; McNeil, Beth.(CARDINAL)210290;
Includes bibliographical references and index.Today's workplace -- Becoming a manager -- Communication skills -- Work climate and the art of motivation -- Team work and group dynamics -- Inclusiveness and diversity -- Policies and the legal environment -- Hiring and interviewing -- Orientation and training -- Planning and organizing work -- Managing performance -- Budgeting basics -- Facilities, space, and safety -- Managing meeting -- Managing rewards -- Project management -- Career management."Two experienced library managers explain how to create a productive workplace as they weave expert advice and commentary into an easy-to-use resource. This revised edition focuses on daily, real-world practices, offering: Specific strategies for new supervisory staff -- Hundreds of tips for encouraging a positive work ethic, maintaining productivity, and building teamwork -- Proven advice on practical supervisory issues like hiring, firing, interviewing, and training -- Policies and procedures that maintain fairness while addressing potential legal land mines -- Guidance on managing budgets and facilities, new in this edition. Guiding supervisors through the intricate process of managing others, this comprehensive handbook addresses the fundamental issues facing new managers. It also serves as a welcome refresher and reference for experienced managers confronting new challenges in this complex and changing environment."--Page 4 of cover.
- Subjects: Library personnel management; Supervision of employees.;
- Available copies: 6 / Total copies: 7
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- The leadership secrets of Santa Claus / by Harvey, Eric,author.(CARDINAL)621197;
Build a wonderful workshop -- Choose your reindeer wisely -- Make a list and check it twice -- Listen to the elves -- Say ho ho ho, but don't forget the snow -- Give them gifts that last a lifetime -- Get beyond the red wagons -- Share the milk and cookies -- Find out who's naughty and nice -- Be good for goodness sake.If you think you have a long to-do list, imagine what it's like for Santa Claus! He has to keep up with the changing demands for new toys, run a cheerful workshop, and juggle employees, equipment, facilities, resources, and production. That's not to mention reading all those letters and making the big delivery...all in one night. A quirky, easy way to remember the foundations of great management, you'll create a happier workplace by following Santa's easy-to-follow coaching principles.
- Subjects: Leadership.; Management.;
- Available copies: 1 / Total copies: 1
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unAPI
- Library security : better communication, safer facilities / by Albrecht, Steve,1963-author.(CARDINAL)374210;
Includes bibliographical references and index.The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health , and homeless services -- Staff development for a safer library : results, not just rules -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.
- Subjects: Libraries; Library buildings;
- Available copies: 7 / Total copies: 10
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- Winning the service game / by Schneider, Benjamin,1938-(CARDINAL)164797; Bowen, David Earl.(CARDINAL)187314;
Includes bibliographical references (pages 261-283) and index.Building a winning service organization by mastering the rules of the game -- Meeting customer expectations -- Respecting customer needs -- Utilizing customer talents -- Managing personal contact through hiring and training -- Managing personal contact through reward systems -- Managing nonpersonal contact with a personal touch -- Designing a customer-focused service system -- Creating a service culture."Companies that master the rules of the service game can outperform the competition. The key to winning is understanding that the customer experiences the way an organization is managed - from the treatment of the employees to the condition of the physical facilities." "Winning the Service Game presents over fifty explicit rules for creating and managing a culture dedicated to delivering seamless service quality - service that, to the customer, feels like a piece of whole cloth with all the threads woven together. This groundbreaking book shows that in such an environment, employees flourish and customers experience the positive "moments of truth" that bind them to the organization."--Jacket.
- Subjects: Customer services; Employees; Incentives in industry.;
- Available copies: 2 / Total copies: 3
- On-line resources: Suggest title for digitization;
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- Disabilities and the library : fostering equity for patrons and staff with differing abilities / by Copeland, Clayton A.,Editor(DLC)no2014115081; Woolls, Blanchenullauthor of introduction, etc.(DLC)n 79139606;
Includes bibliographical references and index.Foreword: As Far as the Eye May See / Blanche Woolls -- Acknowledgments -- Introduction / Clayton A. Copeland -- Part I. The Historic Role of Disability Rights Activists, Librarians, and Other Advocates in Providing Universal Access to Information -- Access to Life: A Brief History of Universal Access / Linda Lucas Walling -- What Is Universal Design? Theories, Terms, and Trends / Knut M. Nygaard and Haakon Aspelund -- Part II. Understanding Differences and Seeing the Abilities Born through Them -- Demystifying Mental Illness: Opportunities for Awareness and Empowerment / David Leach -- Serving Patrons with Dyslexia in Public and School Libraries / Jill Lauren -- Blindness and Other Reading Disabilities in Public Libraries / Jane Karp and Linda Lucas Walling -- Deafness as a Great Equalizer / Alec McFarlane -- Banned People: Inclusion of Teens and Adults with High-incidence Neurodevelopmental Disabilities in Library Spaces / Amelia N. Gibson -- Part III. Integrating Individual Needs: Creating Inclusive Collections and Programming -- Accessibility Support Collection Development / Jennifer Taggart -- Selecting Books Portraying Disabilities for Children and Youth / Tina M. Taylor and Mary Anne Prater -- Differing Abilities, Children, and Picture Books / Linda Lucas Walling and Clayton A. Copeland -- Marrakesh Treaty and Access for Blind and Visually Impaired Information Professionals / Dick Kawooya -- Examining Inclusive Programming in a Middle School Library: A Case Study of Adolescents Who Are Differently and Typically Able / Clayton A. Copeland and Karen Gavigan -- Accessible Programming / Jennifer Taggart -- Part IV. IInclusive Facilities in the Physical and Virtual World -- How Library Designs Can Follow the ADA While Ignoring Wider Issues of Building Accessibility / Fred Schlipf -- Staying Calm: 'Disabilities' and Behavior in the Library / Barbara Klipper and Carrie Banks -- Web Accessibility Checklist for Inclusion on the Internet: 10 Things to Double-Check Before You Publish Online / Laura March and Amelia N. Gibson -- Building a Barrier-Free Online Library / Amelia Koford and Drucilla Martinez de Morales -- Illustrative Information Support Services for People Who Are Differently Abled in Alabama's Public Libraries: An Exploratory Website Content Analysis / Bharat Mehra and Baheya S. Jaber -- Part V. Leadership: Inclusive Policies, Practices, and Environments for Library Staff with Differing Abilities and Needs -- Designing an Inclusive Hiring Experience and Workplace: A Tripartite Approach / Kim M. Thompson, Paul T. Jaeger, and Clayton A. Copeland -- Building Collective Leadership to Advance Equity / Cassandra O'Neill -- Stigma within the Library: Barriers to Employee Disability Accommodation / JJ Pionke -- Part VI. Conclusion -- The First Best Hope for Disabled People: A Letter to Current and Future Librarians / Paul T. Jaeger -- Afterword / S.K. Hastings."Librarians need to understand the needs and abilities of differently abled patrons, and anyone responsible for hiring and managing librarians must know how to provide an equitable environment. This book serves as an educational resource for both groups"--."Understanding the needs and abilities of patrons who are differently abled increases librarians' ability to serve them from childhood through adulthood. While some librarians are fortunate to have had coursework to help them understand the needs and abilities of the differently abled, many have had little experience working with this diverse group. In addition, many persons who are differently abled are--or would like to become--librarians. Disabilities and the Library helps readers understand the challenges faced by people who are differently abled, both as patrons and as information professionals. Readers will learn to assess their library's physical facilities, programming, staff, and continuing education to ensure that their libraries are prepared to include people of all abilities. Inclusive programming and collection development suggestions will help librarians to meet the needs of patrons and colleagues with mobility and dexterity problems, learning differences, hearing and vision limitations, sensory and cognitive challenges, autism, and more. Additional information is included about assistive and adaptive technologies and web accessibility. Librarians will value this accessible and important book as they strive for equity and inclusivity"--
- Subjects: Libraries and people with disabilities.; Library employees with disabilities.; Universal design.;
- Available copies: 1 / Total copies: 1
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- Start your own child-care service : your step-by-step guide to success / by Lynn, Jacquelyn.Child-care service.; Entrepreneur Media, Inc.(CARDINAL)644837;
Includes bibliographical references and index.Introduction. How did they start? ; Who's running the centers? ; Who is your market? ; Before 9 and after 5 ; First things first ; Buying an existing child-care service ; Evaluating a company ; Outlook for the future -- Services and policies. Confidentiality and access to records ; Fees ; Hours of operation ; Holidays ; Vacations ; Absences ; Transportation ; Chronic misbehavior and other adjustment issues ; Care of sick children ; Late pickup ; Meals ; Emergencies ; Health issues ; Smoking, alcohol, and drugs ; Release of children ; Cell phones ; Other policies ; Admission procedures ; Safety standards and policies ; Children with special needs ; Administering medication -- Running your child-care business. Children's records ; Incident reports ; Management records ; Purchasing and inventory ; Are you on a mission? ; Programs ; Accreditation for family child-care centers -- Structuring your business. Naming your company ; Choosing a legal structure ; Licenses and permits ; Trademark and copyright issues ; Insurance ; Accident insurance ; Liability insurance ; Professional advisors ; Create your own advisory board -- Startup economics and financial management. Startup costs ; Building banking relationships ; Setting prices ; Labor and materials ; Revenue ; Forms of payment ; Collection ; Keeping records ; Getting free supplies and services -- Locating and setting up. Choosing a commercial location ; Improving an existing facility ; Indoor space and equipment ; Playground and outdoor areas ; Walkways, stairs, and railings ; Health, safety, and sanitation ; Setting up a homebased center ; Childproofing your home -- Furnishing and equipping your center. Specific rooms ; Lobby/reception area ; Office ; Classrooms ; Choosing the right toys ; Toilet-training equipment ; Playground equipment ; Audiovisual and computer equipment ; Inventory ; Classroom supplies ; Cleaning supplies ; Health and safety standards -- Kitchen and laundry facilities. Kitchen ; Ventilation ; Food and beverage supplies ; Good nutrition and mealtime behavior ; Laundry ; Design and equipment ; Buying used equipment -- Office equipment. Telecommunications ; Keep your customers out of voice-mail jail ; Office supplies -- Transportation services. Driver requirements ; Vehicle requirements ; Training ; General policies ; Setting prices ; Children will be children ; Starting a transportation service ; Setting prices ; Hiring and keeping drivers ; Before the first ride -- Parent relationships. Parental involvement ; Keeping parents informed ; Helping parents understand your bond with their children ; If you have a problem ; When a parent has a problem ; When parents are chronically late -- Marketing. Direct mail ; Make your grand opening truly grand ; Plan ahead ; Media kits that get results ; Referrals are essential ; The deal on discounts ; Your logo ; Your sign ; Going online ; Social media marketing -- Staffing. When to hire ; Deciding what you need ; Where to look for candidates ; Positions ; Evaluating applicants ; Caregiver characteristics and qualifications ; Background checks ; Once they're on board ; Temporary employees ; Employee benefits ; The high cost of turnover ; Maintain adequate personnel files ; Child-to-staff ratios -- Facility maintenance. Building maintenance ; Exterior maintenance ; Equipment maintenance -- When things go wrong. Security ; Preventing and dealing with injuries ; Evacuation plans ; When you suspect abuse ; Bicycle safety ; Reacting to a crisis -- Tales from the trenches. Invest in yourself ; Reach out to the community for enrichment ; Find out how you're doing ; Differentiate your service ; Earn and demand respect ; Get commitments from your customers ; Follow up on everything that you do ; Keep a professional distance ; Be prepared for the bad days ; Enjoy the rewards -- Appendix. Child-care service resources. Associations and online resources ; Books and publications ; Consultants and other experts ; Credit card services ; Equipment and supplies ; Government agencies and related resources ; Successful child-care and transportation service providers."As the number of single-parent families and dual-income families grows, the need for quality child care grows along with it. This revised guide presents the latest trends, resources, and tools, along with sound advice from practicing child-care business owners to get them started on the path to success"--
- Subjects: Handbooks and manuals.; Child care services; Day care centers; New business enterprises;
- Available copies: 3 / Total copies: 3
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