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Conducting the reference interview : a how-to-do-it manual for librarians / by Ross, Catherine Sheldrick.(CARDINAL)186234; Nilsen, Kirsti.(CARDINAL)266263; Radford, Marie L.(CARDINAL)213455;
Includes bibliographical references and index.Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview.
Subjects: Reference services (Libraries); Electronic reference services (Libraries); Interviewing.;
Available copies: 2 / Total copies: 2
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Reference reborn : breathing new life into public services librarianship / by Zabel, Diane.(CARDINAL)196954;
Includes bibliographical references and index.Who are our users? : scanning the environment to detect trends / Ellysa Stern Cahoy -- Demystifying virtual reference / Daniel Hickey -- Going beyond the desk : twenty-first century reference, outreach, and teaching services / Elizabeth McKeigue and Laura Farwell Blake -- The integrated services model : information commons in libraries / Juliet Rumble -- Librarians in second life and future virtual worlds / Alexia Hudson -- An exploration of the hybrid reference service model : keeping what works / Marie L. Radford and Scott Vine -- The embedded academic librarian / Susan Sharpless Smith and Lynn Sutton -- Community reference work / James LaRue -- Contemporary and future roles for readers' advisory in public libraries / Barry Trott and Neil Hollands -- Leisure reading collections in college and university libraries : have academic librarians rediscovered readers' advisory? / Anne Behler -- Librarian as marketer : learning to promote reference and outreach services / Elisabeth Leonard -- Reference quality : a primer on methods and tools for assessing reference services / Julie A. Gedeon and Joseph A. Salem, Jr. -- Telephone reference as the past and the future of library service / M. Kathleen Kern -- Reconfiguring reference services for mobile devices / Jim Hahn -- Using online social networking tools for reference and outreach / Emily Rimland -- What's next? : tracking tech trends / Michael Stephens -- From print to e-reference / David A. Tyckoson -- Digital visibility : creating usable interfaces so users can find resources / Jody Condit Fagan and Meris Mandernach -- Scholarly communication : library as content provider-digital projects to support reference and user services / Linda Friend -- What skills are needed for the next generation of librarians? / Sally W. Kalin -- Retirements in reference : passing the torch to the next generation of reference librarians / Charlotte Ford and Lili Luo -- The education of reference librarians : a detailed survey andanalysis / Lisa G. O'Connor -- The guide to reference and learning reference librarianship / Robert H. Kieft -- Practitioners as adjunct teachers / Christopher LeBeau -- Outside the school doors : lessons learned after library school / Amber A. Prentiss.
Subjects: Reference services (Libraries); Public services (Libraries); Electronic reference services (Libraries); Internet in library reference services.;
Available copies: 1 / Total copies: 1
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Virtual reference training : the complete guide to providing anytime, anywhere answers / by Hirko, Buff.(CARDINAL)268648; Ross, Mary Bucher,1948-(CARDINAL)268663;
Includes bibliographical references and index.Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
Subjects: Case studies.; Electronic reference services (Libraries); Electronic reference services (Libraries); Reference librarians; Reference librarians;
Available copies: 1 / Total copies: 1
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Library Web sites : creating online collections and services / by Wilson, A. Paula.(CARDINAL)267653;
Includes bibliographical references (pages 127-140) and index.Planning your Web site -- Information architecture -- Internet marketing : promoting the library -- Digital reference collections and services -- Library catalogs and portals -- Licensed databases and electronic books -- Reader services -- Content for specific audiences -- Library websites : where do we go from here.
Subjects: Library Web sites.; Libraries; Electronic reference services (Libraries); Digital libraries.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Database-driven Web sites / by Antelman, Kristin.(CARDINAL)266113;
Includes bibliographical references and index.The Research Wizard : an innovative Web application for patron service / Karen K. Hein, Marc W. Davis -- Archival content anywhere/anytime / Karen J. Underhill, Bruce Palmer -- Partnering to build a state portal : MyCalifornia / Kristine Ogilvie, John Jewell -- Moving towards a user-centered, database-driven Web site at the UCSD libraries / Laura Galvn-Estrada -- Healthlinks : a ColdFusion Web application / Brian Westra -- Appalachian State University libraries Ask A Librarian : a reference service for ASU students, faculty, staff, and alumni / Thomas McMillan Grant Bennett -- Bibliographic citation management software for Web applications / Ann Koopman -- Databases to the Web : from static to dynamic on the express / Mary Platt -- The Internet Collegiate Reference Collection / William J. Frost.
Subjects: Case studies.; Library Web sites; Library Web sites; Online databases.; Electronic information resource searching.; Electronic reference services (Libraries);
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Handbook of electronic and digital acquisitions / by Leonhardt, Thomas W.(CARDINAL)282965;
Includes bibliographical references and index.Acquisitions and copyright / Doris Van Kampen -- Copyright and fair use : electronic reserves / Linda Neyer -- Evaluating databases for acquisitions and collection development / Audrey Powers -- Collection development strategies for online aggregated databases / Susan McMullen ... [et al.] -- Issues on the selection of electronic resources / Rickey D. Best -- Choosing virtual reference software / Robert Slater, Denise Johnson -- Electronic Data Interchange and vendors : enhancement of library acquisitions services / Sha Li Zhang, John H. Williams.
Subjects: Libraries; Acquisition of electronic information resources.; Database selection.; Copyright; Electronic information resources; Electronic reserve collections in libraries; Electronic reference services (Libraries); Acquisitions (Libraries);
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Virtually yours : models for managing electronic resources and services : proceedings of the joint Reference and User Services Association and Association for Library Collections and Technical Services Institute, Chicago, Illinois, October 23-25, 1997 / by Johnson, Peggy,1948-(CARDINAL)205667; MacEwan, Bonnie.(CARDINAL)208835; Association for Library Collections & Technical Services.(CARDINAL)198917; Reference and User Services Association.(CARDINAL)219731;
Includes bibliographical references (pages 147-152) and index.
Subjects: Libraries;
Available copies: 1 / Total copies: 1
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Electronic library services : choosing the library future / by Ecelbarger, K.; Montgomery County (Md.).Department of Public Libraries.(CARDINAL)192407;
Includes bibliographical references (leaves 80-87) and index.
Subjects: Libraries; Information storage and retrieval systems.;
Available copies: 1 / Total copies: 1
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Electronic resources : access and issues / by Weber, Mary Beth.(CARDINAL)228211;
Includes bibliographical references (pages 112-133) and index.Foreword by the General Editors -- Preface -- History and Evolution of Electronic Resources -- The Internet and Its Applications -- Electronic Publishing and Document Delivery Services -- Interactive Multimedia, Virtual Libraries, and Digital Libraries -- Bibliography and References -- Glossary -- Index.
Subjects: Libraries;
Available copies: 1 / Total copies: 1
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Electronic publishing alternatives for collections of America's diversity / by Díaz, Karen R.(CARDINAL)226713; American Library Association.Reference and Adult Services Division.(CARDINAL)162539; American Library Association.User Access to Services Committee.;
Includes bibliographical references.
Subjects: Libraries and electronic publishing; Electronic publishing; Multiculturalism;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Results 1 to 10 of 108 |