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The customer is key : gaining an unbeatable advantage through customer satisfaction / by Lele, Milind M.(CARDINAL)193930; Sheth, Jagdish N.(CARDINAL)126482;
Includes bibliographical references.
Subjects: Consumer satisfaction.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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The must-have customer : 7 steps to winning the customer you haven't got / by Gordman, Robert.(CARDINAL)475146; Brott, Armin A.(CARDINAL)394745;
Subjects: Consumer satisfaction.; Marketing.;
Available copies: 1 / Total copies: 1
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The 6 imperatives of marketing : lessons from the world's best companies / by Magrath, Allan J.(CARDINAL)187871;
Includes bibliographical references and index.
Subjects: Marketing.; Consumer satisfaction.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Uncensored sales strategies : a radical new approach to selling your customers what they really want--no matter what business you're in / by Barrows, Sydney Biddle.(CARDINAL)759317; Kennedy, Dan S.,1954-(CARDINAL)767095;
Subjects: Consumer satisfaction.; Selling.;
Available copies: 1 / Total copies: 1
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How to market to people not like you : "know it or blow it" rules for reaching diverse customers / by McDonald, Kelly,1961-(CARDINAL)502732;
"Reach new and diverse customer groups and expand your market share The standard approach to marketing is to look for as many people as possible who fit one core customer profile. How to Market to People Not Like You challenges this traditional thinking about core customer bases, giving you a new approach to expand your customer base and your business. Arguing for focusing on customer values rather than demographics, How to Market to People Not Like You reveals how you can grow business and profits by targeting those who are different from your core audience, rather than those who share similarities. Reach unfamiliar new market segments with your products Learn how to engage micro-segmented customer groups Author's company was named one of the top ad agencies in the US by Ad Age Find out How to Market to People Not Like You, understand the needs and values that distinguish diverse customers, and reach their hearts, minds, and wallets."--
Subjects: Marketing.; Consumer satisfaction.;
Available copies: 1 / Total copies: 2
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Capturing customers : how to target the hottest markets of the '90s / by Francese, Peter K.(CARDINAL)193708; Piirto, Rebecca,1958-(CARDINAL)203912;
Subjects: Consumers.; Marketing.; Consumer satisfaction.; Consumer behavior.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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You are what you choose : the habits of mind that really determine how we make decisions / by De Marchi, Scott.; Hamilton, James,1961-;
Includes bibliographical references and index.
Subjects: Consumer behavior.; Consumer satisfaction.; Consumers' preferences.;
Available copies: 1 / Total copies: 1
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Revised customer satisfaction : the other half of your job / by Decker, Dru Scott,1942-(CARDINAL)509614;
Subjects: Consumer satisfaction;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Magnetic service : the secrets of creating passionately devoted customers / by Bell, Chip R.(CARDINAL)505275; Bell, Bilijack R.,1972-author.(CARDINAL)877861;
Do you long to build a cult like following for your business? Would you like to have customers that don't just forgive you when you err, but actually help you correct what caused the mistake?
Subjects: Customer services.; Consumer satisfaction.;
Available copies: 1 / Total copies: 1
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The seven universal laws of customer value : how to win customers and influence markets. by Broydrick, Stephen C.(CARDINAL)376482;
Subjects: Customer services.; Consumer satisfaction.;
Available copies: 1 / Total copies: 1
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Results 1 to 10 of 74 |