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Apocalypse yesterday : a novel / by Adams, Brock,1982-author.(CARDINAL)345541;
"With his best and craziest days behind him, a Florida call center employee struggles through mind-numbing drudgery day after day--but he just might have a way to reclaim the madness and his former life. The zombie apocalypse is over. The humans have won. Life is back to normal. And Rip is bored as hell. It's not much of a life sitting in a call center in the poor town of Spanish Shanty, Florida, answering emails like a drone and listening to customer complaints. Rip was ruler of a tiny kingdom in the Lazy River waterpark, killing zombies by day and making passionate love at night. He misses the danger, the camaraderie, and the blistering love he once knew. He longs to feel Santana--his trusty machete--in his hand, and Davia--the fiercest woman alive--in his arms once again. He can still picture it-- life on the razor's edge--and he would do anything to get that feeling back. But what if Rip could get it back? He's totally desperate. Not normal desperate--more like ready-to-restart-the-apocalypse desperate. Condemning humanity to a repeat merely for an adrenaline rush is probably not a good idea. But life at the call center is nothing more than a slow death, and Rip might not be able to go on without trying to find out."--
Subjects: Survival fiction.; Apocalyptic fiction.; Zombie fiction.; Humorous fiction.; Novels.; Call center agents; Zombies;
Available copies: 1 / Total copies: 1
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Call center freak / by Karrington, Kaylha,author.(CARDINAL)890925;
Dominique Garcia, also known as Niko, has put her years of stripping in her rearview mirror. She's traded in her eight-inch stilettoes and teeny bikinis for business suits and classy red bottom heels. Almost immediately, Niko has all of her co-workers intrigued with her. She soon realizes they have crossed paths with her and her previous life--and they are determined to refresh her memory. When she left the chaos of the club, Niko thought that she'd left behind all the ratchetness that she faced as a stripper. But she soon sees that working at the club may have been easier than dealing with the unexpected craziness of the call center. She finds herself in situations she has never been in before and has to use her street smarts to escape them. The corporate position was supposed to be a way to escape her previous profession, but she soon finds that when you work with Call Center Freaks, what's supposed to be a normal day at work will never be.
Subjects: Romance fiction.; Urban fiction.; Fiction.; Call center agents; Strippers; Ethnic orientation;
Available copies: 7 / Total copies: 8
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Operator [videorecording] by Goss, LukeActor.; Pare, MichaelActor.; Rhames, VingActor.; Barton, MischaActress.;
Amariah Olson; Obin Olson; Dwain Worrell; Tony Feole; Mischa Barton; Luke Goss; Ving Rhames; Michael Paré; Alchemy (Firm)Mischa Barton, Luke Goss, Ving Rhames, Michael ParéWhen the daughter of a 911 operator and a senior police officer is kidnapped, the two are forced to decide between saving the city or saving their daughterMPAA rating: Not ratedDVD
Subjects: Call Center Agents; Daughters; Hostages; Police; Kidnapping;
Available copies: 1 / Total copies: 1
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The other end of the line [videorecording] / by Amritraj, Ashok.; Basis, Austin.; Dodson, James.; Dodson, James(Director); Foster, Sara,1981-; Jackson, Tracey.; Kher, Anupam,1955-(CARDINAL)346554; Metcalfe, Jesse,1978-; Miller, Larry,1953-; Saran, Shriya.; Metro-Goldwyn-Mayer Pictures.; Twentieth Century Fox Home Entertainment, Inc.(CARDINAL)340075;
Director of photography, Harlan Bosmajian ; edited by Ethan Maniquis, Jim Makiej ; music by BC Smith.Jesse Metcalfe, Shriya Saran, Anupam Kher, Sara Foster, Austin Basis, Larry Miller.When a beautiful customer service operator in India falls for a charming American executive over the telephone, they're in for a serious case of mistaken cultural identity. With a penchant for all things American and a heart full of dreams, Priya flies to San Francisco to meet her destiny, and it looks like love at first sight. Now Priya and Granger must risk everything for true love.MPAA rating: PG-13; for some suggestive material.DVD, NTSC, region 1, widescreen (2.35:1), dual layer; 5.1 Dolby Surround (English), stereo (French, Spanish).
Subjects: Fiction films.; Romantic comedy films.; Video recordings for the hearing impaired.; Call center agents;
Available copies: 2 / Total copies: 3
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혼자 사는 사람들 = Aloners [videorecording] = Honja sanŭn saramdŭl / by 880-02Hong, Sŏng-ŭn,1988-film director ,screenwriter.; 880-03Yi, Sŭng-wŏn(Film director),film producer.; 880-04Gong, Seung-yeon,actor.; 880-05Chŏng, Ta-ŭn,2001-actor.; 880-06Yŏnghwa Chinhŭng Wiwŏnhoe (Korea),presenter.; 880-07Han'guk Yŏnghwa Ak'ademi,production company.; Film Movement (Firm),publisher.(CARDINAL)344832;
Director of photography, Choi Young-ki ; editor, Hong Sung-eun ; music, Lim Min-ju.Gong Seung-yeon, Jung Da-eun.Jina is the top employee at a call center, but despite talking to customers all day, she has shut out the world beyond her headset; she lives alone, eats alone, sleeps alone, and her cell phone is her constant companion. When one day she's tasked with training a friendly and na̐ve new hire, her icy armor is threatened. At the same time, she must navigate an incessantly ingratiating new neighbor, and an increasingly urgent phone call from her father, leaving Jina teetering on the edge of an existential crisis, forcing he to confront why she has isolated herself all these years.Not rated by the MPAA.DVD; NTSC, all regions; wide screen 1.85:1; 2.0 stereo.
Subjects: Feature films.; Fiction films.; Video recordings.; Call center agents; Loneliness; Social isolation; Young women;
Available copies: 3 / Total copies: 3
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Career opportunities in banking, finance, and insurance / by Fitch, Thomas P.(CARDINAL)776757;
MARCIVE 04/08/08Includes bibliographical references (page 261) and index.Accounting and corporate finance. Accounting clerk -- Budget analyst -- Auditor -- Forensic accountant -- Management accountant -- Tax accountant -- Tax preparer -- Investor relations officer -- Financial analyst -- Credit analyst, finance -- Risk manager -- Billing clerk -- Purchasing manager -- Cash manager -- Treasurer -- Controller -- Chief financial officer --Appendixes. I. College and university degree and non-degree programs -- A. Actuarial science -- B. Banking and finance -- C. Financial planning -- D. Internal auditing -- E. Insurance and risk management -- II. Graduate schools : M.A. and M.B.A. programs -- III. Professional associations and organizations -- IV. Professional certifications -- V. Professional periodicals -- VI. Regulatory agencies of the United States government -- VII. Internet resources : the World Wide Web and career planning -- Glossary.Banking. Account executive, banking -- Bank teller -- Customer service representative, banking -- Personal banker -- Branch manager, banking -- Regional manager, banking -- Bank card manager -- Consumer loan officer -- Commercial loan officer -- Commercial loan workout officer -- Small-business banker -- Loan processor -- Loan collector -- Credit analyst -- Mortgage broker -- Real estate appraiser -- Letter of credit manager -- Financial services sales representative -- Investment portfolio manager, banking -- Trust officer -- Call center service representative -- Call center manager -- Business development manager -- Marketing specialist, financial services -- Marketing manager -- Operations manager -- Compliance officer -- Residential mortgage originator -- Commercial real estate loan officer --Insurance. Account executive, insurance -- Customer service representative, insurance -- Field representative, insurance -- Agent/broker, property and casualty insurance -- Insurance agent/broker, life -- Claims representative -- Insurance claims adjuster -- Insurance claims examiner -- Insurance fraud investigator -- Actuary -- Insurance policy rate -- Insurance underwriter -- Benefits administrator -- Loss control specialist -- Cost containment specialist -- Data entry clerk, insurance --Investment banking and securities. Brokerage clerk -- Floor broker -- Commodities broker -- Branch officer administrator, brokerage -- Securities broker -- Sales trader -- Investment banker -- Performance analyst -- Operations specialists, securities -- Ratings agency analyst -- Risk analyst -- Supervisory analyst -- Compliance examiner, brokerage --Money management. Credit counselor -- Financial planner -- Retirement planning specialist -- Mutual fund wholesaler -- Investment consultant -- Portfolio manager -- Financial reporting manager -- Financial writer -- Request for proposal writer --Supervisory agencies. Bank examiner -- Insurance examiner --
Subjects: Financial services industry; Finance; Banks and banking;
Available copies: 1 / Total copies: 2
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Tom Clancy's Op-center. [sound recording] / by Rovin, Jeff,author.(CARDINAL)140151; Gurner, Jeffnarrator(CARDINAL)849204; Clancy, Tom,1947-2013,creator(CARDINAL)293728; Pieczenik, Steve R.creator(CARDINAL)342190;
Read by Jeff Gurner.Admiral Chase Williams and his agents pursue a group of terrorists called the Black Order. But the terrorists possess a weapon of mass destruction that they will unleash on millions of innocent civilians.Compact discs.
Subjects: Thrillers (Fiction); Action and adventure fiction.; Audiobooks.; Special forces (Military science); Domestic terrorism; Assassins; Bombings;
Available copies: 6 / Total copies: 6
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A burial at sea [large print] / by Finch, Charles(Charles B.)(CARDINAL)347917;
In March 1873 aristocratic sleuth Charles Lenox undertakes a delicate espionage mission to Egypt, where five British agents have been killed, apparently by the French. But soon after Charles's ship sets sail, the captain calls on him to dust off his deductive skills when a crew member is murdered and left eviscerated on the deck.
Subjects: Large print books.; Detective and mystery fiction.; Historical fiction.; Spy fiction.; Lenox, Charles (Fictitious character); Murder;
Available copies: 12 / Total copies: 13
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Ignite your yoga : how to live, practice, and teach as an authentic yoga steward / by Barkataki, Susanna,author.;
Includes bibliographical references.Part one: Centering the tradition -- Yoga stewardship -- The Yamas: How you are with others -- The Niyamas: How you care for your spiritual self -- Asana, Pranayama, and Pratyahara: Vessels for voyage -- Dharana, Dhyana, and Samadhi: Mapping the inner landscape -- Part two: Heeding the Sadhaka's call -- Becoming an agent of spiritual possibility: Yoga as Spiritual Practice -- The Four Stages of Sadhana -- Step 1: Embracing the Call to Yoga -- Step 2: Choosing a Spiritual Life -- Step 3: Honoring Relationships -- Step 4: Moving into conscious leadership -- Step 5: Self-care as we serve -- Step 6: Collaborating with allies on the path -- Step 7: Trusting your Yogic journey -- Step 8: Sharing yoga as a sacred practice."An essential guide for all yoga practitioners to delve deeply into the tradition and practice authentically with appreciation, not appropriation"--
Subjects: Yoga.;
Available copies: 1 / Total copies: 1
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Your call is (not that) important to us : customer service and what it reveals about our world and our lives / by Yellin, Emily,1961-(CARDINAL)465444;
Includes bibliographical references (pages 271-282) and index.Random acts of rudeness : customer encounters, Comcast, and customer rage -- What would Alexander Graham Bell say now? : the telephone and the birth of today's customer service industry -- "You're going to listen to me" : Internet advocacy, Consumerist.com, AOL, GetHuman.com, and Sweden -- To send us your firstborn, please press or say: "One" : automation , Amtrak Julie, artificial intelligence, and eavesdropping -- The other end of the line : call centers, JetBlue, reps, supervisors, prisons, and CustomersSuck.com -- The next available agent: John, Juan, Sean, or Sanjay : international outsourcing, Argentina, TeleTech, Egypt, and the United Kingdom -- The solution is the problem : the old AT&T wireless, Sprint, consultants, cottage industries, and CRM -- Absolutely, positively : FedEx, Zappos.com, Credit Suisse, and CEOs -- Your tweet is important to us : new chapter for the paperback edition.Whether itʹs the interminable hold times, the multitude of buttons to press, or the automated voices before reaching someone with a measurable pulse -- who hasn't felt exasperated at the abuse, neglect, and wasted time when all we want is help, and maybe a little human kindness? Your Call Is (not that) Important to Us is journalist Emily Yellin's highly entertaining and far-reaching exploration of the multibillion-dollar customer service industry and its surprising inner-workings. Since customer service has a role in just about every industry on earth, Yellin travels the country and the world, meeting a wide range of customer service reps, corporate decision makers, industry watchers, and Internet-based consumer activists. She shows the myriad forces that converge to create these aggravating experiences and the people inside and outside the globalized corporate world crusading to make customer service better for us all. Because of the fast-moving nature of the industry, the paperback will be revised and updated throughout, including a fresh Introduction.
Subjects: Corporations; Customer relations.; Customer services.;
Available copies: 4 / Total copies: 6
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