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Service contracts act of 1963. hearings before the Special Subcommittee on Labor of the Committee on Education and Labor, House of Representatives, Eighty-eighth Congress, second session, on H.R. 1678 and H.R. 6088 bills to provide wage standards for persons engaged by federal contractors or subcontractors to furnish services or maintenance work to federal agencies, and for other purposes. Hearings held in Washington, D.C., January 27, 29, 30, AND March 16, 1964. by United States.Congress.House.Committee on Education and Labor.(CARDINAL)274499;
Subjects: Legislative hearings.; Wages; Building management.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Adjustment in compensation of certain custodial employees transferred under Reorganization Plan No. 18 of 1950. June 27, 1952. -- Committed to the Committee of the Whole House on the State of the Union and ordered to be printed. by United States.Congress.House.Committee on Post Office and Civil Service.(CARDINAL)283957; Lesinski, John,Jr.,1914-2005.;
Subjects: Legislative materials.; Employees; Executive departments; Administrative agencies; Legislative amendments.; Government employees.; Occupations; Wages.; Buildings; Grounds maintenance; Civil service.;
On-line resources: Click for online content.;
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Wish I were here / by Wiesner, Melissa,author.(CARDINAL)866661;
"For type-A mathematician Catherine Lipton, growing up with a free-spirited single dad was more than a little stressful. So as an adult, everything in her life is ordered, from her lists to her lesson plans at her new job as a college professor. Catherine's carefully calculated life goes awry, though, when the university's human resources system rejects her employment paperwork. Soon after, her credit card is declined. At the social security office, Catherine makes a shocking discovery-she's disappeared from all government records, and there's no evidence she exists at all. Catherine can't seem to convince anyone she's a real person, even though she's standing right there in the flesh. The only person who offers to help is Luca Morelli, her attractive but aggravating doorman who spends more time flirting with Catherine's elderly neighbors than he does enforcing the building rules. But left with no other options, Catherine reluctantly agrees to enlist the help of Luca's well-connected Italian family. Soon, Catherine finds herself following Luca into the back room of a smoky bar to meet a man named Vito, breaking into the records room of a local hospital, and having a surprising amount of fun. She also finds herself growing closer to Luca, who makes her laugh and challenges her in ways she never expected. As Catherine begins to unravel the mystery behind her missing identity, she may discover that the "real" Catherine is someone she never expected"--
Subjects: Romance fiction.; College teachers; Women mathematicians; Building-service employees; Man-woman relationships; Apartment houses; Fathers and daughters; Identity (Psychology);
Available copies: 14 / Total copies: 14
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Lady in the water [videorecording] / by Mercer, Sam.(CARDINAL)786465; Shyamalan, M. Night.(CARDINAL)344982; Giamatti, Paul.(CARDINAL)786312; Howard, Bryce Dallas,1981-(CARDINAL)786860; Balaban, Bob.(CARDINAL)344806; Wright, Jeffrey.(CARDINAL)851611; Choudhury, Sarita.; Rodríguez, Freddy,1975-; Irwin, Bill,1950-; Harris, Jared,1961-(CARDINAL)348967; Howard, James Newton.(CARDINAL)354392; Blinding Edge Pictures.(CARDINAL)344990; Legendary Pictures.(CARDINAL)342970; Warner Bros. Pictures (1969- ); Warner Home Video (Firm)(CARDINAL)218485;
Director of photography, Christopher Doyle ; editor, Barbara Tulliver ; music, James Newton Howard.Paul Giamatti, Bryce Dallas Howard, Bob Balaban, Jeffrey Wright, Sarita Choudhury, Freddy Rodriguez, Bill Irwin, Jared Harris.Apartment building superintendent Cleveland Heep rescues what he thinks is a young woman named Story from the pool he maintains. But, he slips, hits his head on the floor and faints in the water. She rescues him. He discovers that she is actually a character from a bedtime story who is trying to make the journey back to her home. He learns that she comes from the Blue World. He works with his tenants to protect his new friend from the creatures that are determined to keep her in our world.MPAA rating: PG-13; contains some frightening sequences.Blu-ray disc, widescreen (1.85:1); Dolby Digital EX 5.1 surround, 1080p High Definition ; (Special features: Dolby Digital 2.0 stereo., partially 1080i and 1080p High Definition, partially 480i or 480p standard defintion).This Blu-ray disc will not play in standard DVD players.This is a blu-ray disc and will not play in a standard DVD player
Subjects: Thrillers (Motion pictures); Action and adventure films.; Video recordings for the hearing impaired.; Feature films.; Building-service employees; Apartment houses; Landlord and tenant; Fairy tales; Rescues; Edificios de apartamentos; Arrendador y arrendatario; Blu-ray disc;
© c2006., Distributed by Warner Home Video,
Available copies: 1 / Total copies: 1
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Western Regional Maintenance operations and facility support / by O'Shaughnessy, Karlynn.; Hollowell, Lisa.; North Carolina.General Assembly.Fiscal Research Division.(CARDINAL)166840;
Subjects: North Carolina. Department of Health and Human Services. Western Regional Maintenance; Health facilities; Health facilities; Health facilities; Public buildings; Public facilities.;
Available copies: 1 / Total copies: 1
On-line resources: https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453; https://digital.ncdcr.gov/documents/detail/2347453;
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Occupational wage survey, Baltimore, Maryland, June 1951. [U.S. Bureau of Labor Statistics Bulletin No. 1045.]. by United States.Congress.House.(CARDINAL)146036; United States.Department of Labor.Bureau of Labor Statistics (1913- );
Subjects: Legislative materials.; Alcoholic beverage industry.; Bakers.; Bakeries.; Canned foods industry.; Chemical industry.; Construction industry.; Dairy products industry.; Department stores.; Drugstores.; Foundries.; Employee fringe benefits.; Grocery trade.; Hours of labor.; Industrial surveys.; Insurance companies.; Laundries.; Machinery industry.; Manufacturing industries.; Printing.; Service industries.; Service stations.; Wages.; Buildings; Grounds maintenance; Clothing workers.; Stevedores.; Longshoremens Strike, 1971-1972.; Professional employees.; Transport workers.;
On-line resources: Click for online content.;
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Hospital occupational health services study. by National Institute for Occupational Safety and Health.Division of Technical Services.(CARDINAL)147620;
Subjects: Hospitals; Hospital buildings; Hospitals;
Available copies: 8 / Total copies: 8
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The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service / by Toister, Jeff,author.(CARDINAL)400934;
This book is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees, And explore ways to strategically align every facet of your organization with outstanding service.--Includes bibliographical references and index.Part 1. Culture is the key to outstanding customer service -- 1. How corporate culture guides your employees' actions -- 2. Why culture initiatives often fail -- Part 2. Building a customer-focused culture -- 3. Defining your culture -- 4. Engaging employees with your culture -- Part 3. Changing your company's service DNA -- 5. Aligning your business around a customer-focused culture -- 6. Setting goals that drive your culture -- 7. Hiring employees who will embrace your culture -- 8. Training employees to embody your culture -- 9. Empowering employees to support your culture -- 10. How leadership can make or break your culture -- 11. A customer-focused example -- 12. Making a commitment to a customer-focused culture.
Subjects: Customer services.; Consumer satisfaction.; Corporate culture.;
Available copies: 1 / Total copies: 1
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Results that last : hardwiring behaviors that will take your company to the top / by Studer, Quint.(CARDINAL)546425;
Introduction : evidence-based leadership -- Key tactics -- Up or out : deal with low performers and move your organization to the next level -- Round for outcomes -- Manage up to improve performance -- The core -- Build the foundation (passion and purpose) -- Reduce leadership variance -- Measurement 101 -- Align behaviors with goals and values -- Create and develop leaders -- Employee tactics -- Satisfied employees mean a healthy bottom line -- Know your employees' what -- Improve employee selection and retention -- Build individual accountability -- Harvest intellectual capital -- Recognize and reward success -- Find and recognize difference makers -- Customer tactics -- Build a culture around service -- Implement pre- and post-customer-visit calls -- Round on your customers : determine your customers' what and give it to them! -- Key words at key times."In Results That Last, "Master of Business" Quint Studer shows you how to build an organizational culture that develops great leaders today and instills the mechanisms and the mindset that will continue to foster great leadership tomorrow. Studer presents the most effective leadership practices and shows you how to apply them across every group, department, or division, resulting in improved leadership and performance on the individual, group, and organizational levels."--Jacket.
Subjects: Leadership.; Organizational behavior.; Corporate culture.;
Available copies: 2 / Total copies: 2
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Empowering your library : a guide to improving service, productivity, & participation / by Christopher, Connie.(CARDINAL)266336;
Includes bibliographical references (pages 69-71) and index.The case for an empowered library -- Empowerment and the learning organization -- What about motivation? -- Excellent communication -- Creating shared vision and trust -- The manger's role -- Interpersonal and team skills -- Emotional intelligence -- Empowered library leadership.Whether working to empower individuals, teams or the whole library, these guidelines make possible effective management of scarce resources--time, people, and money. They also help enhance your team's morale, innovation, continuous improvement, and customer service--the building blocks for funding libraries' vital and ongoing role in their communities.
Subjects: Library personnel management.; Employee empowerment.; Employee motivation.; Library employees; Library administration; Communication in library administration.; Leadership; Management;
Available copies: 3 / Total copies: 3
On-line resources: Suggest title for digitization;
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