Search:

Results 1 to 10 of 28 |

Anger in the workplace : understanding the causes of aggression and violence / by Allcorn, Seth.(CARDINAL)145315;
Includes bibliographical references (pages 163-167) and index.1. Nature of Anger and Aggression -- 2. Origins of Anger -- 3. Anger in Action -- 4. Angry Differences -- 5. Dealing Effectively with Anger -- 6. Origins of Anger in the Workplace -- 7. Acceptable Anger, Unacceptable Anger, and Work -- 8. Belonging as an Anger Intervention Strategy -- 9. Autonomy as an Anger Intervention Strategy -- 10. Toward a Better Understanding of Anger and Aggression in the Workplace.Anger in the Workplace explores what it means to feel angry at work. Anger has its origins in anxiety that arises from feeling frustrated, humiliated, or threatened at work. Anxiety creates a biological and psychological readiness to act which is guided by whether it is acceptable to feel angry at work. Employees are more likely to act responsibly if they feel that their anger is acceptable. They may also act in ways that are destructive to self, others, and the workplace if they feel that being angry is not acceptable. Managing the development of anger and its expression in the workplace is an important aspect in designing a better workplace. The book defines anger and aggression by synthesizing biological, psychological, and social perspectives. The social acceptability of anger and the fear that it interferes with judgment and results in aggression are discussed, as are sex and gender-based differences in the experience of and expression of anger and aggression. Learning to cope with anger and the importance of owning one's anger, thinking it through, and acting upon it constructively are also discussed. Depending how anger is acted out, it can be the source of major contributions to innovation and productivity or a major blocker of change and work. The book explores how the workplace is a contributor to feeling angry because it promotes feelings of helplessness, alienation, and worthlessness. Hierarchical organization, power and authority relations, and leadership styles contribute to the development of these feelings. Desire for attachment and the fear of abandonment and desire for autonomy and fear of engulfment in the workplace must be managed to avoid anger. The book concludes by reviewing the relationship between anger and organizational dynamics.1210L
Subjects: Violence in the workplace.; Anger.; Aggressiveness.;
Available copies: 2 / Total copies: 2
On-line resources: Suggest title for digitization;
unAPI

How to deal with angry people : 10 strategies for facing anger at home, at work and in the street / by Martin, Ryan C.,author.(CARDINAL)867964;
Includes bibliographical references (pages 211-216)."Ryan Martin, aka Tiktok's “The Anger Professor”, offers 10 highly effective, research-based strategies for coping with the anger you have to face, whether at home, at work, on the street or online. Whether the confrontations are taking place at home, at work or online, the emotional toll of dealing with an angry person day-in day-out can be huge. As we often can't cut ourselves off from these angry people (although terminating the relationship is an option that's explored), this book draws on the author's years of research and clinical practice to help readers manage potentially explosive situations for the best possible outcomes. This book: Reveals the psychological factors that underpin an angry personality (eg genetics, gender, other personality traits); offers ten key strategies for dealing effectively with angry people, from figuring out what you want from this person and know when to disengage to avoid character assaults and find ways to reach those who refuse to communicate; provides case studies, fact boxes, tips and activities to support readers as they deal with the angry people in their lives"--
Subjects: Anger.; Anger in the workplace.; Interpersonal relations.;
Available copies: 4 / Total copies: 6
unAPI

Aggression in the workplace : preventing and managing high-risk behavior : a crisis management approach to threats of violence and aggressive behavior in the workplace / by McElhaney, Marc.(CARDINAL)278794;
Includes bibliographical references (page 233).
Subjects: Violence in the workplace; Violence; Bullying in the workplace.; Anger in the workplace.; Problem employees.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
unAPI

Creative anger : putting that powerful emotion to good use / by Baruch, Rhoda,1925-2019.(CARDINAL)761595; Grotberg, Edith H.(Edith Henderson),1918-2008.(CARDINAL)712956; Stutman, Suzanne.(CARDINAL)167722;
Includes bibliographical references (page 232) and index.Skills for creative anger: RETHINK -- RETHINKing anger is good for your health -- RETHINKing anger is good for your relationships -- Recognize anger in yourself and others -- Hear with empathy -- Anger in couples -- Anger in the family -- Anger in the workplace -- Friends and anger, and anger in the community -- The anger-violence connection -- Cultural differences -- Change comes from practice -- Regaining a sense of personal power.
Subjects: Anger.;
Available copies: 1 / Total copies: 1
unAPI

It's always personal : emotion in the new workplace / by Kreamer, Anne.(CARDINAL)485759;
Includes bibliographical references (pages 215-221) and index.The moment of truth -- Emotion 101 -- The anger epidemic -- On being afraid -- Our age of anxiety -- Empathy: we do get by with a little help from our friends -- Big girls do cry -- Beyond the facts of life -- The four profiles : which one are you? -- Bouncing back -- Happy, happy, joy, joy : creativity at work -- We may have come from Mars and Venus, but we all live on earth.
Subjects: Emotional intelligence.; Emotions.; Women; Work environment; Work; Women.; Womyn.;
Available copies: 4 / Total copies: 4
unAPI

Love as a way of life : seven keys to transforming every aspect of your life / by Chapman, Gary D.,1938-(CARDINAL)506765;
Includes bibliographical references (pages 231-235) and index.Why we want to love: The satisfaction of a loving life -- The seven secrets to love: Kindness: discovering the joy of helping others; Patience: accepting the imperfections of others; Forgiveness: finding freedom from the grip of anger; Courtesy: treating others as friends; Humility: stepping down so someone else can step up; Generosity: giving yourself to others; Honesty: revealing who you really are -- Making love a way of life: in marriage; parenting; in the workplace; The motivation to love -- Readers' guide.Reveals the seminal role of spiritual insight and understanding in our daily lives while examining the qualities that help us express and respond to love, as well as the obstacles and misunderstandings that undermine relationships.
Subjects: Love; Interpersonal relations;
Available copies: 21 / Total copies: 29
unAPI

The healing manager : how to build quality relationships & productive cultures at work / by Lundin, William,1923-(CARDINAL)206947; Lundin, Kathleen,1935-(CARDINAL)206948;
Includes bibliographical references and index.pt. 1. Telling the Truth and Talking Straight. Ch. 1. Human Values in the Workplace. Ch. 2. The Healing Manager. Ch. 3. How It Feels to Be an Employee. Ch. 4. How We Learn to Make Mistakes. Ch. 5. People Set Our Agendas -- pt. 2. Total Quality Relationships (TQR). Ch. 6. Miracles in the Workplace. Ch. 7. Enriching Environments. Ch. 8. Women in the Workplace -- pt. 3. Becoming a Healing Manager. Ch. 9. Anger. Ch. 10. Affection. Ch. 11. Trust. Ch. 12. Helping Others Grow. Ch. 13. Caring I. Ch. 14. Caring II. Ch. 15. Mistakes. Ch. 16. Conflict. Ch. 17. Living the New Values. Ch. 18. Working with Employee Groups -- pt. 4. Sustaining Total Quality Relationships. Ch. 19. The Sun Must Shine All Over the Company. Ch. 20. True Empowerment. Ch. 21. Make Change Your Friend.Achieving productivity & quality in the workplace by cultivation of emotional well-being.
Subjects: Management; Interpersonal relations.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
unAPI

Nonviolent communication : a language of life / by Rosenberg, Marshall B.,author.(CARDINAL)761857;
Includes bibliographical references and index.Giving from the heart -- Communication that blocks compassion -- Observing without evaluating -- Identifying and expressing feelings -- Taking responsibility for our feelings -- Requesting that which would enrich life -- Receiving empathically -- The power of empathy -- Connecting compassionately with ourselves -- Expressing anger fully -- Conflict resolution and mediation -- The protective use of force -- Liberating ourselves and counseling others -- Expressing appreciation in nonviolent communication.An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
Subjects: Interpersonal communication.; Interpersonal relations.; Nonviolence.;
Available copies: 7 / Total copies: 15
unAPI

It's the little things : everyday interactions that anger, annoy, and divide the races / by Williams, Lena.(CARDINAL)706297;
Introduction -- Little things in public places -- Little things in the school -- Little things in the home -- Little things in the workplace -- Little things in workplace -- Little things in social settings -- Little things in the mass media -- The White take -- It's not just a Black/White thing -- Conclusion.New York Times veteran Lena Williams candidly explores the everyday occurrences that strain racial relations, reaching a conclusion that "no one could disagree with" (The New York Times Book Review) Although we no longer live in a legally segregated society, the division between blacks and whites never seems to go away. We work together, go to school together, and live near each other, but beneath it all there is a level of misunderstanding that breeds mistrust and a level of miscommunication that generates anger. Now in paperback, this is Lena Williams's honest look at the interactions between blacks and whites-the gestures, expressions, tones, and body language that keep us divided. Frank, funny, and smart, It's the Little Things steps back from academia and takes a candid approach to race relations. Based on her own experiences as well as what she has learned from focus groups across the United States, Lena Williams does for race what Deborah Tannen did for gender. Finally, we have a book that traverses the color lines to help us understand, and eliminate, the alarmingly common interactions that get under the skin of both blacks and whites.
Subjects: African American interest.; African American authors.; Race relations.; Social interaction; African Americans; White people;
Available copies: 1 / Total copies: 1
unAPI

Anger management / by Krueger, Lisa.(CARDINAL)752971;
Includes bibliographical references (pages 159-163) and index.
Subjects: Anger.;
Available copies: 1 / Total copies: 1
unAPI

Results 1 to 10 of 28 |