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In-Wats : (Inward Wide Area Telephone Service), the North Carolina telephone reference and information service for libraries / by North Carolina.Division of State Library.(CARDINAL)163987;
Subjects: Reference services (Libraries); Information services;
Available copies: 1 / Total copies: 2
On-line resources: https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239; https://digital.ncdcr.gov/documents/detail/4187239;
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Information and referral in reference services / by Middleton, Marcia Stucklen.(CARDINAL)194909; Katz, William A.,1924-2004.(CARDINAL)145104;
Includes bibliographies.
Subjects: Libraries and community.; Reference services (Libraries); Community information services.; Referral centers (Information services);
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Introduction to reference work / by Katz, William A.,1924-2004.(CARDINAL)145104;
Includes bibliographical references and index.v. 1. Basic information services -- v. 2. Reference services and reference processes.
Subjects: Bibliographies.; Reference books; Reference services (Libraries); Bibliothèques; Ouvrages de référence;
Available copies: 1 / Total copies: 3
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Reference services and library education : essays in honor of Frances Neel Cheney / by Cheney, Frances Neel,1906-1996.(CARDINAL)129569; Gleaves, Edwin S.(CARDINAL)165521; Tucker, John Mark.(CARDINAL)165475;
Bibliography: pages 267-291.Frances Neel Cheney: Lytle, A. N. Frances Neel Cheney. Gleaves, E. S. Pleased to teach and yet not proud to know. Gleaves, E. S. A Frances Neel Cheney chronology -- Reference services: Katz, B. The oddest pastime. Bone, L. E. The role of management in reference and information service. McGrath, E. Reference services in the liberal-arts-college library. Burgess, R. S. Computer-assisted reference service. Ward, J. E. Trends in the growth of bibliographic instruction in twentieth-century American academic libraries. Givens, J. E. User instruction. Smith, J. C. Reference sources for the study of cultural minorities. Jackson, W. V. Bibliographic tools and techniques for the study of Latin American resources at the Bibliotheque nationale. Thompson, D. E. Preparing biographical reference books -- Library education: Holley, E. G. The development of library education in the South. Tucker, J. M. Southern school libraries and northern philanthropy. Richardson, J. Theory into practice. Galvin, T. J. The case method in library education reconsidered. Boaz, M. The leadership role of library education. Gibbons, F. From librarianship to library science -- Cheney bibliography: Marshall, J. D. FNC in print: a bibliography of works by and about Frances Neel Cheney (pp. 267-291).
Subjects: Festschriften.; Biographies.; Cheney, Frances Neel, 1906-1996.; Reference services (Libraries); Library education.; Librarians;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Community information services : their origin, scope and development / by Bunch, Allan.(CARDINAL)156310;
Includes bibliographical references and index.
Subjects: Public libraries; Reference services (Libraries); Libraries and community;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Community librarianship : changing the face of public libraries / by Martin, William J.,1938-(CARDINAL)774272;
Includes bibliographical references (pages 171-180).
Subjects: Public libraries; Community information services;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Crash course in reference / by Ford, Charlotte.(CARDINAL)489692;
Includes bibliographical references and index.What is reference service? -- Communicating with your patrons -- Building and maintaining a reference collection -- Searching print and electronic sources -- Finding books : library catalogs and bibliographies -- Finding articles : indexes and databases -- Finding background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to reach your patrons and help them find information -- Reference ethics and reference policies -- Networking with other libraries and librarians -- For more information.
Subjects: Handbooks and manuals.; Reference services (Libraries);
Available copies: 3 / Total copies: 3
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Helping library users with legal questions : practical advice for research, programming, and outreach / by Hamilton, Deborah A.,Author(DLC)n 2021012924;
Includes bibliographical references and index.The Justice Gap: Who Are We Serving and Why Do They Need Us? -- Developing Library Legal Materials and Resources -- Legal Outreach and Programming -- Legal Reference Interview -- Legal Research Concepts -- Secondary Sources -- Laws from the Legislative Branch -- Laws from the Judicial Branch and Court Forms -- Laws from the Executive Branch -- Conclusion -- Appendix: Online Resources."Learn how to assist library patrons, including self-represented litigants, through legal research instruction, programming, and outreach"--.
Subjects: Law libraries; Law libraries; Legal research; Law libraries;
Available copies: 1 / Total copies: 1
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NC Live update by North Carolina State Library.(CARDINAL)163937;
Subjects: Information services; Reference services (Libraries); Libraries;
Available copies: 5 / Total copies: 6
On-line resources: Suggest title for digitization;
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Repositioning reference : new methods and new services for a new age / by Saunders, Laura,1975-author.(CARDINAL)396631; Rozaklis, Lillian,1978-author.(CARDINAL)408913; Abels, Eileen G.,author.(CARDINAL)558517;
Includes bibliographical references (pages 133-152) and index.Evolution of reference services -- Competitive pressures facing reference -- Implications of change : competencies and philosophies -- Thinking outside the box : entrepreneurship in reference service -- Leveraging environmental scanning for repositioning -- Leading and managing change for organizational renewal.
Subjects: Reference services (Libraries); Reference services (Libraries); Reference librarians; Organizational change.;
Available copies: 1 / Total copies: 1
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