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- The 50 States and their local governments / by Fesler, James W.(James William),1911-2005.(CARDINAL)145738; Bosworth, Karl A.(Karl Andrew),1909-1970.(CARDINAL)195285; American Assembly.Forty-eight States.;
Bibliography: pages 589-603.I. Introduction / James W. Fesler : 1. The scope of responsibilities : population and area ; expenditures ; employment ; functions. 2. Roles in the American political system : distribution of functions ; political interpenetration. 3. Political systems : understanding political systems in general ; appraising state and local political systems. 4. A preliminary stock-taking : the heritage ; the American system ; politics ; policy making ; administration ; judging ; the local level ; the future -- II. The heritage of the eighteenth and nineteenth centuries / Allan R. Richards : 5. The early state governments (1776-1800) : popular government and individual rights ; separation of powers and legislative supremacy ; limited democracy ; cities, towns, and counties. 6. The democratic reorientation (1800-1860) : decline of the legislature ; strengthening and weakening the chief executive ; democratization of the judiciary ; development of political organizations and parties ; economic and social activities ; summary, 1800-1860 -- III. Half of our century / Allan R. Richards : 7. Mistrust and reform (1900-1920) : political reform ; expertness and administrative efficiency ; regulation and service. 8. Modern times (1920-1950) : regulation and service ; constitutional inadequacy ; elections and representation ; the reorganization movement. 9. Our traditions -- IV. Functions of state and local governments / Harvey C. Mansfield : 10. The jobs of the states : the states as middlemen ; variations among states ; the declining sense of community ; general characteristics ; traditional functions. 11. The jobs of local governments. 12. Education : public schools ; school desegregation ; higher education. 13. Transportation : highways ; airports. 14. Planning, public business, and private enterprise : planning ; natural resources and outdoor recreation ; public ownership ; private enterprise ; liquor control. 15. Health and welfare : health ; mental health ; welfare. 16. Conclusion -- V. Intergovernmental relations / Harvey C. Mansfield : 17. The states and the nation : admission of new states ; expanding national powers ; state reactions ; federal-state suits ; criteria for national action ; federal aid. 18. The states as neighbors : interstate comity ; interstate cooperation. 19. The states and their localities : state and county ; state and city ; home rule. 20. Dealings among local units. 21. Direct national-local relations. 22. State and local finances : relation to national finances ; some general trends ; revenue problems -- VI. Elections and political parties / Dayton D. McKean : 23. The importance of state politics : low visibility ; the road to national office ; the autonomy of state politics. 24. The rules of the game : the suffrage ; election administration ; the nominating process ; nonpartisan nominations and election ; direct legislation ; money. 25. The politics of institutions : separation of powers ; legislative representation ; the governor's role ; party structure ; the electoral college. 26. Conclusion -- VII. Patterns of politics / Dayton D. McKean : 27. Sectionalism : the one-party states ; the border states ; new England ; the two-party states ; a conservative-liberal realignment? 28. Other components of party preferences : social and economic class ; other personal characteristics ; cities and suburbs. 29. Bosses and machines : urban, state, and rural bosses ; causes of bossism. 30. Interest groups : the number and variety of groups ; federalism and interest groups ; the lobby ; the invisible government ; patterns of interest group politics; some unsolved problems ; benefits of group politics. 31. Conclusion -- VIII. Legislators and governors / Karl A. Bosworth and James W. Fesler : 32. Representation in the legislature : the bicameral tradition ; the unicameral alternative ; representation and misrepresentation: the states' records; representation and the United States Constitution ; issues in the representation debate ; who should reapportion a state legislature? ; other dimensions of representation.33. The legislators : how big should a legislative body be? ; who goes to the legislature? ; terms and tenure ; pay for legislators ; legislators' behavior. 34. The governors : the governorship ; term of office ; career patterns. 35. Conclusion. IX. Policy making / Karl A. Bosworth : 36. What is policy? : how are policies manifested? ; substance of state policy. 37. The state constitution : constitutional essentials and nonessentials ; amending the constitution ; constitutional revision. 38. Special legislation : local laws ; other special legislation. 39. Direct legislation : the initiative ; the referendum. 40. Lawmaking: informed, orderly deliberation : the formal deliberative process ; the public's information and participation ; policy research ; legislative committees ; sessions. 41. Lawmaking: policy leadership and decision making : finding issues ; organization for decision ; the governor and the legislature ; the nongovernor and alternative leaders. 42. Criticism and protest. 43. Conclusion -- X. Administrative organization / York Willbern : 44. Organizing the administration : the inherited pattern ; demands for change ; little hoover commissions ; guiding principles of the reorganization movement. 45. Fragmentation of the executive branch : pressures for separation ; devices for separatism. 46. Separatism versus integration : the case for integration ; doubts about integration ; crucial role of the chief executive ; separatism - an illustration. 47. Prospects for reorganization -- XI. Personnel and money / York Willbern : 48. Workers in the state vineyard. 49. Spoils and merit : extent of the merit system ; patronage and political values ; civil service and administrative values ; adjustment to realities ; professional replacing amateurs. 50. Personnel management : organizational alternatives ; agenda of concerns ; employee associations and unions ; the vital spark. 51. Managing money : who prepares the budget? ; nature of the budget ; funds and earmarking ; controlling the use of appropriated money ; collecting taxes. 52. Conclusion -- XII. Courts and judges: power and politics / Victor G. Rosenblum : 53. The scope of state judicial power : appellate and trial courts. 54. The methods of judicial policy making : advantages of judicial policy making ; the role of precedents ; the role of discretionary power. 55. Politics and the judiciary : election of judges ; the "Missouri Plan" ; political subtleties and stakes ; abuses of the judicial function. 56. Conclusion --XIII. Judicial reform: needs and prospects / Victor G. Rosenblum : 57. Obstacles to judicial efficacy : delay ; judicial organization and administration ; rules of procedure ; access to the courts and representation by counsel. 58. Prospects for progress : empiricism in legal research ; deformalization ; some reform programs ; reorienting criminal law ; administration. 59. Conclusion -- XIIII. Local governments - the cities / Robert L. Morlan : 60. The nature of local government : the justification for local self-government ; complexity of American local government ; legal status and powers: city charters ; urbanization. 61. Types of municipal government : weak mayor with council ; strong mayor with council ; commission government ; council-manager government ; the mayor-administrator plan. 62. Municipal politics: lawmaking and elections : city councils ; councilmen and citizens ; elections at-large or by wards ; proportional representation ; partisan versus nonpartisan elections. 63. Conclusion : doctrine and practice -- XV. Local governments: an embarrassment of riches / Robert L. Morlan : 64. The county : governmental patterns ; merger proposals ; a focus of responsibility ; urban services. 65. Towns, townships, and villages : new England towns ; townships ; villages. 66. The governing of the metropolitan areas : scope of problems ; the whole and the parts ; a single metropolitan government ; single-function consolidated services ; annexation and extra-territoriality ; general approaches to solutions. 67. Conclusion -- XVI. The future of state and local government / James W. Fesler : 68. Responsibilities of the future : the states’ people ; the cities’ and the suburbs’ people. 69. The capabilities of state governments : the effects of the reapportionment ; spread of two-party competition. 70. The capabilities of local governments : three schools of thought ; big cities. 71. The future character of federalism : the federal government’s changing role ; the critical capabilities: geographic ; fiscal capability ; political capability ; administrative capability. 72. Conclusion.- Subjects: State governments.; Local government;
- Available copies: 1 / Total copies: 1
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- The gatekeepers : how the White House Chiefs of Staff define every presidency / by Whipple, Chris,author.(CARDINAL)339715;
Introduction: "I brought my pillow and my blankie" -- "The Lord High Executioner" : H.R. Haldeman and Richard Nixon -- "Beware the spokes of the wheel" : Donald Rumsfeld, Dick Cheney, and Gerald Ford -- "The smartest man in the room" : Hamilton Jordan, Jack Watson, and Jimmy Carter -- "One hell of a chief of staff " : James A. Baker III and Ronald Reagan -- "Don't hang up on the First Lady" : Donald Regan, Howard H. Baker Jr., Kenneth Duberstein, and Ronald Reagan -- "The prime minister" : John Sununu, Samuel Skinner, James A. Baker III, and George H.W. Bush -- "An iron fist in a velvet glove" : Thomas F. "Mack" McLarty, Leon Panetta, Erskine Bowles, John Podesta, and Bill Clinton -- "The decider" : Andrew Card, Joshua Bolten, and George W. Bush -- "Between bad and worse" : Rahm Emanuel, William Daley, Jacob Lew, Denis McDonough, and Barack Obama.The first in-depth, behind-the-scenes look at the White House Chiefs of Staff, whose actions--and inactions--have defined the course of our country What do Dick Cheney and Rahm Emanuel have in common? Aside from polarizing personalities, both served as chief of staff to the president of the United States--as did Donald Rumsfeld, Leon Panetta, and a relative handful of others. The chiefs of staff, often referred to as "the gatekeepers," wield tremendous power in Washington and beyond; they decide who is allowed to see the president, negotiate with Congress to push POTUS's agenda, and--most crucially--enjoy unparalleled access to the leader of the free world. Each chief can make or break an administration, and each president reveals himself by the chief he picks. Through extensive, intimate interviews with all seventeen living chiefs and two former presidents, award-winning journalist and producer Chris Whipple pulls back the curtain on this unique fraternity. In doing so, he revises our understanding of presidential history, showing us how James Baker's expert managing of the White House, the press, and Capitol Hill paved the way for the Reagan Revolution--and, conversely, how Watergate, the Iraq War, and even the bungled Obamacare rollout might have been prevented by a more effective chief. Filled with shrewd analysis and never-before-reported details, "The Gatekeepers" offers an essential portrait of the toughest job in Washington.Includes bibliographical references (pages 301-342) and index.- Subjects: United States. White House Office; Presidents;
- Available copies: 32 / Total copies: 34
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- Fired, laid off or forced out : a complete guide to severance, benefits, and your rights when you're starting over / by Busse, Richard C.(CARDINAL)462504;
Discharge as an at will employee. What is a wrongful termination? Debunking myths about your employment rights -- Strategies to survive a disciplinary action. Are you really on a termination track? How employee discipline works. How to survive employee discipline -- How to diffuse potentially volatile situations. Strategies for executives. Strategies for mid-level managers. Strategies for first line non-union supervisors. Strategies for non-management employees -- How to use human resources to survive an abusive work environment. Your need to report. Using judgment in reporting harassment. Your objective : to change the subject -- Strategies to preempt or prevent an anticipated termination. Preempt it by proposing that you resign. Demonstrate submission to authority. Enlist third party assistance. Assume a legal posture. Engage in a political war -- Managing an imminent termination. Ten things to do. Ten things to avoid doing -- Handling the termination itself. The termination meeting. Post-termination winding up. The exit interview. Your "final check" and benefits. Post-termination filings to protect your rights. The effect of termination on your receipt of benefits -- Ten more "do's" and "don'ts" if you have been terminated. Ten "do's" if you have been terminated. Ten "don'ts" if you have been terminated -- Negotiating a severance agreement. How to get more severance. What should your severance agreement contain? -- All about lawyers. How to find a lawyer. Engaging your lawyer -- What makes a termination unlawful? How our legal system works. Public policy "wrongful discharge." Statutory "wrongful discharge." Employment contracts -- Other legal claims available to terminated workers. Intentional infliction of severe emotional distress. intentional interference with economic relations. Invasion of privacy. Defamation. Misrepresentation -- Termination of special group members. Termination of union workers. Termination of government employees -- Evaluating your termination case. How can I tell if I have a case? What if my case has problems? Is there any chance something could happen to help my case? Are there any other factors that can help? -- Top ten mistakes employers make during employment that lead to liability for wrongful discharge -- Deciding whether to pursue your case. Your need for litigation. Your support from others for litigation. Your health. The effect on your marketability -- What to expect during litigation. The prefiling stage. The trial stage. The appeal stage -- Things you can do to help your lawyer win -- Common questions about case settlement -- Special rights and benefits legislation of interest to terminated employees. Unemployment compensation. Health insurance legislation (COBRA and HIPPA). Retirement legislation (ERISA). Notice of plant closure legislation (Warn Act). Employee leave legislation (FMLA) -- Twelve steps to build your workplace power.Posttermination filings to protect your rights. The effect of termination on your receipt of benefits. Termination tips -- Immediately after your termination. Remain calm. Ask probing questions. Remove all personal belongings at your earliest opportunity. Relinquish all keys and ID badges when requested. Record what was said in the termination meeting. Request a copy of your personnel file. Let your family and friends take care of you. If you need it, seek emotional counseling. Seek legal advice only from a knowledgeable lawyer. As soon as you are able, look for other work. Do not start cutting your own deal. Do not release your employer without consulting a lawyer. Do not write a letter of protest to the company. Do not start writing letters to your congressional delegation. Do not engage in physical harm. Do not remove anything that does not belong to you. Do not refuse to return property belonging to the employer. Do not immediately file an internal, nonunion grievance. Do not sign a confession. Do not try to handle it alone. Termination tips -- Negotiating a severance agreement. How to get more severance.The contents of your severance agreement. Severance tips list -- All about lawyers. How to find a lawyer. Engaging your lawyer -- Unlawful terminations. Public policy wrongful discharge. Wrongful constructive discharge. State statutory solutions. Discrimination laws. Opposition and retaliation statutes. Employment contracts -- Other legal claims. Intentional infliction of severe emotional distress. intentional interference with economic relations. Invasion of privacy. Defamation. Misrepresentation -- Termination of special group members. Termination of union workers. Termination of government employees -- Evaluating your termination case. Evaluating whether you have a case. Evaluating the problem of your case. Evaluating your case when the employer covers its tracks. Factors affecting your case. Other factors that can help -- Mistakes employers make. Top ten complaints -- Deciding whether to pursue your case. Your need for litigation. Your support from others for litigation. Your health. The effect on your marketability -- What to expect during litigation. Prefiling stage. Trial stage. Appeal stage --Things you can do to help your lawyer win. Provide requested information in a timely manner. Stay in communication with your lawyer. Treat your lawyer as a member of your team. Be flexible with your schedule. Follow your lawyer's advice. Do not shoot the messenger. Try to control your relatives. Do not fall in love with your case. Do not pull any surprises. Keep the faith. Ways to help your lawyer win -- Common questions about case settlement -- Special rights and benefits legislation. Unemployment compensation. Health insurance legislation : Consolidated Omnibus Budget Reconciliation Act (COBRA). The Health Insurance Portability and Accountability Act (HIPPA). Retirement legislation (ERISA). Notice of plant closure legislation. Employee leave legislation. Basic provisions. FMLA and the ADA -- Steps to build your workplace power.- Subjects: Psychology, Industrial.; Employees; Unemployment;
- Available copies: 2 / Total copies: 2
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- The women's small business start-up kit : a step-by-step legal guide / by Pakroo, Peri,author.(CARDINAL)275231;
Includes bibliographical references and index.Crafting a solid business/life fit -- Targeting a profitable market with a winning idea -- Making the financial transition to self-employment -- Drafting an effective business plan -- Understanding and choosing a legal structure -- Your business location : working from home or renting space -- Dealing with start-up requirements and bureaucratic hurdles -- Getting the word out : cost-effective marketing -- E-business : conducting and marketing your business online -- Keeping your books and managing your finances -- Federal, state, and local tax basics -- Building your business and hiring employees and other workers -- Lawyers and accountants : building your family of professionals."The Women's Small Business Start-Up Kit, written by the author of the bestselling The Small Business Start-Up Kit, gives you the practical and legal information you need to kickstart a successful enterprise--whether you're an arty creative type, an independent consultant or a Fortune 500-seeker. In addition to a breakdown of the common issues and concerns facing women entrepreneurs of every strip, you'll find information and guidance on: choosing and developing the right business to live the life you want; drafting an effective business plan; programs that give government contracting preferences to women-owned businesses; understanding and choosing a legal structure; clearing the bureaucratic start-up hurdles; taking your business online and developing an eBusiness; financial management and tax basics for small businesses; balancing work, children, and family relationships; hiring and managing employees. The Women's Small Business Start-Up Kit retains its focus on women's business-related issues without devolving into stereotypes and never loses sight of the legal rules and fundamentals of starting and running your business."--- Subjects: Handbooks and manuals.; Businesswomen.; Small business; Small business;
- Available copies: 2 / Total copies: 8
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- An introduction to the Family and Medical Leave Act for public employers / by Juffras, Diane M.,author.(CARDINAL)291071; University of North Carolina at Chapel Hill.School of Government,issuing body.(CARDINAL)270093;
Includes bibliographical references and index.Introduction -- The FMLA entitlement: who gets to take FMLA leave and for which reasons -- Measuring FMLA leave -- Compensation and benefits during FMLA leave -- How FMLA leave gets started and how it is administered -- The return to work after FMLA leave -- Limitations on an employee's right to reinstatement: termination during and at the conclusion of FMLA leave -- Denying reinstatement to key employees -- Military FMLA: qualifying exigency leave and military caregiver leave -- Appendix A. United States Department of Labor Family and Medical Leave Act forms -- app. B. A comprehensive discussion of intermittent and reduced schedule FMLA leave -- app. C. The difference between a serious health condition under the FMLA and a disability under the Americans with Disabilities Act."This comprehensive guide provides public employers with an in-depth exploration of the Family and Medical Leave Act (FMLA). Covering all major aspects of the FMLA, from eligibility criteria to permissible termination reasons, this book offers detailed insights into key topics such as serious health conditions, qualifying family relationships, and military leave provisions. It delves into practical challenges like managing reduced schedules and intermittent leave and handling suspected FMLA abuse. With the book's thorough examination of FMLA regulations and related case law, readers will find valuable discussions on required documentation, compensation, and the complexities of employee reinstatement. This resource is an invaluable tool for public sector HR professionals, managers, and legal counsel navigating the intricacies of FMLA compliance."- Subjects: Work and family;
- Available copies: 2 / Total copies: 3
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- Start your own senior services business : your step-by-step guide to success / by Lynn, Jacquelyn.(CARDINAL)665656;
Includes bibliographical references and index.- Subjects: Handbooks and manuals.; Adult day care centers; New business enterprises; Older people; Retirees;
- Available copies: 1 / Total copies: 3
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- Start your own child-care service : your step-by-step guide to success / by Lynn, Jacquelyn.Child-care service.; Entrepreneur Media, Inc.(CARDINAL)644837;
Includes bibliographical references and index.Introduction. How did they start? ; Who's running the centers? ; Who is your market? ; Before 9 and after 5 ; First things first ; Buying an existing child-care service ; Evaluating a company ; Outlook for the future -- Services and policies. Confidentiality and access to records ; Fees ; Hours of operation ; Holidays ; Vacations ; Absences ; Transportation ; Chronic misbehavior and other adjustment issues ; Care of sick children ; Late pickup ; Meals ; Emergencies ; Health issues ; Smoking, alcohol, and drugs ; Release of children ; Cell phones ; Other policies ; Admission procedures ; Safety standards and policies ; Children with special needs ; Administering medication -- Running your child-care business. Children's records ; Incident reports ; Management records ; Purchasing and inventory ; Are you on a mission? ; Programs ; Accreditation for family child-care centers -- Structuring your business. Naming your company ; Choosing a legal structure ; Licenses and permits ; Trademark and copyright issues ; Insurance ; Accident insurance ; Liability insurance ; Professional advisors ; Create your own advisory board -- Startup economics and financial management. Startup costs ; Building banking relationships ; Setting prices ; Labor and materials ; Revenue ; Forms of payment ; Collection ; Keeping records ; Getting free supplies and services -- Locating and setting up. Choosing a commercial location ; Improving an existing facility ; Indoor space and equipment ; Playground and outdoor areas ; Walkways, stairs, and railings ; Health, safety, and sanitation ; Setting up a homebased center ; Childproofing your home -- Furnishing and equipping your center. Specific rooms ; Lobby/reception area ; Office ; Classrooms ; Choosing the right toys ; Toilet-training equipment ; Playground equipment ; Audiovisual and computer equipment ; Inventory ; Classroom supplies ; Cleaning supplies ; Health and safety standards -- Kitchen and laundry facilities. Kitchen ; Ventilation ; Food and beverage supplies ; Good nutrition and mealtime behavior ; Laundry ; Design and equipment ; Buying used equipment -- Office equipment. Telecommunications ; Keep your customers out of voice-mail jail ; Office supplies -- Transportation services. Driver requirements ; Vehicle requirements ; Training ; General policies ; Setting prices ; Children will be children ; Starting a transportation service ; Setting prices ; Hiring and keeping drivers ; Before the first ride -- Parent relationships. Parental involvement ; Keeping parents informed ; Helping parents understand your bond with their children ; If you have a problem ; When a parent has a problem ; When parents are chronically late -- Marketing. Direct mail ; Make your grand opening truly grand ; Plan ahead ; Media kits that get results ; Referrals are essential ; The deal on discounts ; Your logo ; Your sign ; Going online ; Social media marketing -- Staffing. When to hire ; Deciding what you need ; Where to look for candidates ; Positions ; Evaluating applicants ; Caregiver characteristics and qualifications ; Background checks ; Once they're on board ; Temporary employees ; Employee benefits ; The high cost of turnover ; Maintain adequate personnel files ; Child-to-staff ratios -- Facility maintenance. Building maintenance ; Exterior maintenance ; Equipment maintenance -- When things go wrong. Security ; Preventing and dealing with injuries ; Evacuation plans ; When you suspect abuse ; Bicycle safety ; Reacting to a crisis -- Tales from the trenches. Invest in yourself ; Reach out to the community for enrichment ; Find out how you're doing ; Differentiate your service ; Earn and demand respect ; Get commitments from your customers ; Follow up on everything that you do ; Keep a professional distance ; Be prepared for the bad days ; Enjoy the rewards -- Appendix. Child-care service resources. Associations and online resources ; Books and publications ; Consultants and other experts ; Credit card services ; Equipment and supplies ; Government agencies and related resources ; Successful child-care and transportation service providers."As the number of single-parent families and dual-income families grows, the need for quality child care grows along with it. This revised guide presents the latest trends, resources, and tools, along with sound advice from practicing child-care business owners to get them started on the path to success"--- Subjects: Handbooks and manuals.; Child care services; Day care centers; New business enterprises;
- Available copies: 3 / Total copies: 3
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- Start your own child-care service : your step-by-step guide to success / by Lynn, Jacquelyn.(CARDINAL)665656; Lynn, Jacquelyn.(CARDINAL)665656; Entrepreneur Press.(CARDINAL)462711;
Includes bibliographical references and index.Introduction. How do they start? -- Who's running the centers? -- Who is your market? -- Before 9 and after 5 -- First things first -- Buying an existing child-care service -- Evaluating a company -- Outlook for the future -- Services and policies. Services -- Policies -- Confidentiality and access to records -- Fees -- Hours of operation -- Holidays -- Vacations -- Absences -- Transportation -- Chronic misbehavior and other adjustment issues -- Care of sick children -- Late pickup -- Meals -- Emergencies -- Health issues -- Smoking, alcohol, and drugs -- Release of children -- Cell phones -- Other policies -- Admission procedures -- Safety standards and policies -- Children with special needs -- Administering medication -- Running your child-care business. Children's records -- Incident reports -- Management records -- Purchasing and inventory -- Are you on a mission? -- Programs -- Accreditation for family child-care centers -- Are you on a mission? -- Structuring your business. Naming your company -- Choosing a legal structure -- Licenses and permits -- Trademark and copyright issues -- Insurance -- Accident insurance -- Liability insurance -- Professional advisors -- Create your own advisory board -- Startup economics and financial management. Startup costs: how much do you need? -- Building banking relationships -- Setting prices -- Labor and materials -- Hourly or weekly? -- Increasing your revenue -- Forms of payment -- Collection procedures -- Keeping records: start right, stay right -- Getting free supplies and services -- Locating and setting up. Choosing a commercial location -- Improving an existing facility -- Indoor space and equipment -- Playground and outdoor areas -- Walkways, stairs, and railings -- Health, safety, and sanitation practices -- Setting up a homebased center -- Childproofing your home -- Pets -- Furnishing and equipping your center. Specific rooms -- Lobby/reception area -- Office -- Classrooms -- Choosing the right toys -- Toilet-training equipment -- Playground equipment -- Audiovisual and computer equipment -- Inventory -- Classroom supplies -- Cleaning supplies -- Health and safety standards.Kitchen and laundry facilites. Kitchen -- Ventilation -- Food and beverage supplies -- Good nutrition and mealtime behavior -- Laundry -- Design and equipment -- Buying used equipment -- Office equipment -- Telecommunications -- Keep your customers out of voice-mail jail -- Office supplies -- Transportation services. Driver requirements -- Vehicle requirements -- Training -- General policies -- Children will be children -- Starting a transportation service -- Setting prices -- Hiring and keeping drivers -- Before the first ride -- Parent relationships. Encouraging parental involvement -- Keeping parents informed -- Helping parents understand your bond with their children -- If you have a problem -- When a parent has a problem -- When parents are chronically late -- Communication tips -- Marketing. Direct mail -- Make your grand opening truly grand -- Plan ahead -- Media kits that get results -- Referrals are essential -- The deal on discounts -- Your logo -- Your sign -- Going online -- Staffing. When to hire -- Deciding what you need -- Where to look for candidates -- Positions -- Evaluating applicants -- Caregiver characteristics and qualifications -- Background checks -- Once they're on board -- Temporary employees -- Employee benefits -- The high cost of turnover -- Maintain adequate personnel files -- Child-to-staff ratios -- Facility maintenance. Building maintenance -- Exterior maintenance -- Equipment maintenance -- When things go wrong. Security -- Preventing and dealing with injuries -- Evacuation plans -- When you suspect abuse -- Bicycle safety -- Reacting to a crisis -- Tales from the trenches. Invest in yourself -- Reach out to the community for enrichment -- Find out how you're doing -- Differentiate your service -- Earn and demand respect -- Get commitments from your customers -- Follow up on everything you do -- Keep a professional distance -- Be prepared for the bad days -- Enjoy the rewards -- Child-care service resources. Associations and online resources -- Books and publications -- Consultants and other experts -- Credit card services -- Equipment and supplies -- Government agencies and related resources -- Successful child-care and transportation service providers.- Subjects: Handbooks and manuals.; Child care services; Day care centers; New business enterprises;
- Available copies: 2 / Total copies: 2
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- Start your own business : the only start-up book you'll ever need. by Lesonsky, Rieva,editor.(CARDINAL)651513; Entrepreneur Media, Inc.(CARDINAL)644837;
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- Subjects: New business enterprises; Small business;
- Available copies: 1 / Total copies: 1
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Results 31 to 39 of 39 | « previous