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The evaluation and measurement of library services / by Matthews, Joseph R.(CARDINAL)153925;
Includes bibliographical references and indexes.Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
Subjects: Libraries; Public services (Libraries); Libraries; Public services (Libraries);
Available copies: 3 / Total copies: 3
On-line resources: Suggest title for digitization;
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INFORM evaluation / by Smith, S. A.(Steven Avery),1949-(CARDINAL)313226; United States.Federal Highway Administration.Offices of Research and Development.(CARDINAL)284766; JHK & Associates.(CARDINAL)158755;
v. 1. Technical report -- v. 2. Executive summary.Draft final report;Performed by JHK & Associates, under contract no.
Subjects: Technical reports.; Express highways; Highway communications; Traffic flow; Variable message signs;
Available copies: 2 / Total copies: 2
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Suggested procedures and acceptance limits for assessing the safety and ease of use of driver information systems / by Green, Paul E.(Paul Eric),1956-(CARDINAL)313237; United States.Federal Highway Administration.Office of Safety and Traffic Operations Research and Development.(CARDINAL)172825; Turner-Fairbank Highway Research Center.(CARDINAL)286897; University of Michigan.Transportation Research Institute.(CARDINAL)313236;
Includes bibliographical references (pages 57-62).Final report;Performed by University of Michigan, Transportation Research Institute, under contract no.
Subjects: Technical reports.; Automobile drivers; Automobiles; Highway communications; Human engineering.;
Available copies: 1 / Total copies: 1
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Impact of new information and communication technologies on transportation agencies / by Zimmerman, Carol A.(CARDINAL)312082; Campbell, John L.,1952-(CARDINAL)191996; Cluett, Christopher.(CARDINAL)312081; United States.Federal Highway Administration.(CARDINAL)139839; American Association of State Highway and Transportation Officials.(CARDINAL)138446; National Cooperative Highway Research Program.(CARDINAL)281856; National Research Council (U.S.).Transportation Research Board.(CARDINAL)141287;
Includes bibliographical references (pages 35-37).
Subjects: Technical reports.; Highway communications; Highway planning; Transportation; Electronics in transportation.; Transportation and state;
Available copies: 1 / Total copies: 1
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The communication of specialized information / by Egan, Margaret Elizabeth,1905-(CARDINAL)543542; Clapp, Verner W.(Verner Warren),1901-1972.(CARDINAL)165292; University of Chicago.Graduate Library School.Annual Conference(17th :1952);
Includes bibliographical footnotes.
Subjects: Library science.;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Technical writing : what it is and how to do it / by Zeleznik, Julie M.(CARDINAL)658372;
Includes bibliographical references (page ).
Subjects: Technical writing.;
Available copies: 1 / Total copies: 1
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A test of the two-step information flow theory with disadvantaged farm families / by White, Estelle E.(CARDINAL)149178; Clay, Rex J.(CARDINAL)154896; North Carolina Agricultural Experiment Station.(CARDINAL)164543;
Bibliography: pages 11-12.
Subjects: Communication in agriculture; Rural families;
Available copies: 1 / Total copies: 3
On-line resources: Suggest title for digitization;
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Methods of rider communication / by Schweiger, Carol L.(CARDINAL)307639; United States.Federal Transit Administration.(CARDINAL)217229; National Research Council (U.S.).Transportation Research Board.(CARDINAL)141287; Transit Cooperative Research Program.(CARDINAL)307612; Transit Development Corporation.(CARDINAL)307611;
Includes bibliographical references."This synthesis will be of interest to transit planners and managers and to those who work with them, who strive to build new ridership and retain existing riders by providing high-quality customer service. It documents effective methods of communicating with transit customers in a variety of situations. The state of the practice in transit agency communications with customers is discussed, using the following five dimensions as a way of determining what constitutes successful communication: (1) who an agency is communicating with and where they are located; (2) content, form, and accessibility of communication; (3) communication timing and frequency; (4) communication dissemination media; and (5) capital and operating costs associated with communication"--Preface.Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation
Subjects: Technical reports.; Local transit; Local transit;
Available copies: 1 / Total copies: 1
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Rural applications of advanced traveler information systems : recommended actions / by Zarean, M.; Smith, S. A.(Steven Avery),1949-(CARDINAL)313226; Stock, S. T.; United States.Federal Highway Administration.(CARDINAL)139839; JHK & Associates.(CARDINAL)158755;
Includes bibliographical references (page 67).Final report;Performed by JHK & Associates, under contract no.
Subjects: Technical reports.; Highway communications.; Intelligent transportation systems.; Rural transportation;
Available copies: 1 / Total copies: 1
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Real-time traveler information systems / by Deeter, D.(CARDINAL)314416; United States.Federal Highway Administration.(CARDINAL)139839; American Association of State Highway and Transportation Officials.(CARDINAL)138446; National Cooperative Highway Research Program.(CARDINAL)281856; National Research Council (U.S.).Transportation Research Board.(CARDINAL)141287;
Includes bibliographical references (page 49).Introduction -- History of traveler information -- Traveler information: needs and expectations of travelers -- Current status of traveler information -- Available and emerging data sources -- Strategies and business models for information delivery -- Conclusions.This synthesis reports on the state of the practice in real-time traveler information systems. Emphasis is placed on the needs and expectations of travelers, the current status of a variety of traveler information systems in the United States, available and emerging data sources, and business models for sustaining traveler information. This synthesis will benefit state DOT transportation managers and others that provide or seek to provide affordable, accurate, timely, and effective information in a format that travelers can use.Research sponsored by the American Association of State Highway and Transportation Officials in cooperation with the Federal Highway Administration
Subjects: Technical reports.; Helplines; Highway communications; Travelers;
Available copies: 1 / Total copies: 1
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