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The dysfunctional library : challenges and solutions to workplace relationships / by Henry, Jo,author.(CARDINAL)406541; Eshleman, Joe,author.(CARDINAL)356140; Moniz, Richard,author.(CARDINAL)356139;
Includes bibliographical references and index.The dysfunctional self -- Dysfunctional organizational culture -- Incivility in the work environment -- Toxic behaviors of staff -- Organizational deviance and workplace politics -- Poor communication in the workplace -- Conflict management -- Ineffective collaboration -- Difficulties with team composition -- Leading away from library dysfunction.Frankly, it's not something we like to talk about. There is an unfortunate stigma to acknowledging workplace dysfunction, let alone trying to grapple with the problem. But negative behaviors such as incivility, toxicity, deviant behavior, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders and managers as well as library staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions by discussing the importance of understanding oneself as related to the library workplace; identifying attributes specific to libraries that foster personal success; showing how organizational dysfunction is rooted in problems such as poor communication, inadequate leadership, and lack of employee engagement; breaking down relatable scenarios to analyze what's behind them and how to defuse them, ranging from a gossipy coworker who fails to contribute to the organization to workplace bullying and mobbing; exploring causes, results, and potential solutions in the areas of cyberloafing, fraud, theft, and sabotage; delving into the importance of conflict management, surveying a variety of approaches and applications; examining the use of teams in libraries and the impact of favoritism, nepotism, and sexism; and providing techniques for successful collaboration, leadership, organizational communication, and other key management topics. By tackling the dysfunctional library head on, managers as well as library workers who find themselves in a toxic situation will be poised to better meet library goals and move the library forward.
Subjects: Library personnel management.; Communication in library administration.; Library employees; Team librarianship.; Conflict management.; Organizational behavior.;
Available copies: 7 / Total copies: 7
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Empowering your library : a guide to improving service, productivity, & participation / by Christopher, Connie.(CARDINAL)266336;
Includes bibliographical references (pages 69-71) and index.The case for an empowered library -- Empowerment and the learning organization -- What about motivation? -- Excellent communication -- Creating shared vision and trust -- The manger's role -- Interpersonal and team skills -- Emotional intelligence -- Empowered library leadership.Whether working to empower individuals, teams or the whole library, these guidelines make possible effective management of scarce resources--time, people, and money. They also help enhance your team's morale, innovation, continuous improvement, and customer service--the building blocks for funding libraries' vital and ongoing role in their communities.
Subjects: Library personnel management.; Employee empowerment.; Employee motivation.; Library employees; Library administration; Communication in library administration.; Leadership; Management;
Available copies: 3 / Total copies: 3
On-line resources: Suggest title for digitization;
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Cultivating civility : practical ways to improve a dysfunctional library / by Henry, Jo,author.(CARDINAL)406541; Eshleman, Joe,author.(CARDINAL)356140; Moniz, Richard,author.(CARDINAL)356139;
Includes bibliographical references and index.Understanding yourself first -- Skills development -- Productive communication -- Navigate conflict -- Wellness and self-care -- Team formation -- Promote communication flow -- Utilize all communication methods -- Self-awareness: a leader's perspective -- Skills development -- Communication and the work environment -- Conflict management -- Facilitate collaboration -- Manage resistance to change -- Assemble and hire the right library staff -- Provided organization structure -- Develop a trusting work environment -- Organizational training."Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints--individual, team, leader, and organization--focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library's success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone"--
Subjects: Library personnel management.; Communication in library administration.; Library employees; Team librarianship.; Conflict management.; Organizational behavior.;
Available copies: 2 / Total copies: 4
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Effective difficult conversations : a step-by-step guide / by Soehner, Catherine,author.(CARDINAL)593157; Darling, Ann(Ann L.),author.(CARDINAL)415072;
Includes bibliographical references (pages 103-104) and index.Difficult conversations defined -- Getting clear -- Gathering resources -- Clarifying the message -- During the conversation -- You're not finished until you write it up -- Keep up the good work -- Co-workers -- A brief note about change management -- Managing up : how to have difficult conversations with your boss.
Subjects: Handbooks and manuals.; Library personnel management; Conflict management; Communication in library administration; Business communication; Interpersonal communication;
Available copies: 1 / Total copies: 2
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Leadership in the library/information profession / edited by Alice Gertzog. by Gertzog, Alice.(CARDINAL)198116; Rutgers University.School of Communication, Information, and Library Studies.(CARDINAL)185074;
Includes bibliographies.
Subjects: Conference papers and proceedings.; Library administration; Information services; Leadership;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Crash course in weeding library collections / by Goldsmith, Francisca,author.(CARDINAL)274466;
Includes bibliographical references (page 103) and index.Introduction to weed identification -- The weeding process -- Library staff weeding responsibilities -- Determining datedness -- Creating a weeding plan -- Weeding as library policy -- Communication and publicity about weeding -- Models and tips for library administrators."Weeding is a perennial challenge for librarians. This book will help you rise to the task by offering you basic instructions, including information on new formats and digital collections"--
Subjects: Handbooks and manuals.; Discarding of books, periodicals, etc.;
Available copies: 1 / Total copies: 1
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New supervisors in technical services : a management guide using checklists / by Bergman, Emily.(CARDINAL)282948; Kappler, Andrea.(CARDINAL)282967; Library Administration and Management Association.Technical Services and Systems Committee.(CARDINAL)282964;
Includes bibliographical references.Planning -- Personnel -- Art of management -- Communication -- Time management.
Subjects: Handbooks and manuals.; Technical services (Libraries); Library administration; Library personnel management; Supervision of employees;
Available copies: 1 / Total copies: 1
On-line resources: Suggest title for digitization;
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Managing children's services in the public library / by Fasick, Adele M.(CARDINAL)136297;
Includes bibliographical references (pages 169-176) and index.Pt. 1. Working within the department -- Planning a program of services -- Developing and using objectives --Implementing policies -- Dealing with common problems -- Coping with censorship -- Organizing special events -- Creating a productive work environment -- Pt. 2. Working within the library system -- Communicating within the library system -- preparing the annual report -- Preparing budgets -- Coordinating children's services within a system -- Planning facilities -- Pt. 3. Working within the community -- Becoming visible in the community -- Relating to school media centers -- Dealing with community agencies -- Working with other youth librarians.
Subjects: Children's libraries; Public libraries; Youth library services.; Children's library services.;
Available copies: 2 / Total copies: 2
On-line resources: Suggest title for digitization;
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Library and information center management / by Stueart, Robert D.(CARDINAL)141854; Moran, Barbara B.(CARDINAL)182632;
Includes bibliographical references and index.Managing in today's libraries and information centers -- The evolution of management thought -- Change : the innovative process -- Planning information services and systems -- Strategic planning : thinking and doing -- Marketing information services -- Organizations and organizational culture -- Structuring the organization : specialization and coordination -- The structure of organizations : today and in the future -- Staffing the library -- The human resources functions in the library -- Other issues in human resource management -- Motivation -- Leadership -- Ethics -- Communication -- Participative management and the use of teams in libraries -- Measuring, evaluating, and coordinating organizational performance -- Fiscal responsibility and control -- Managers : the next generation.
Subjects: Library administration; Information services;
Available copies: 2 / Total copies: 2
On-line resources: Suggest title for digitization;
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The no-nonsense guide to leadership, management and teamwork / by Allan, Barbara,1954-author.(CARDINAL)269389;
Includes bibliographical references and index.Leadership, management and teamwork today -- Getting started -- Strategic leadership -- Confident leadership and management -- Leading and managing your team -- Managing the work -- Project management -- Introducing and managing change -- Communications -- The people side of management -- Managing money -- Lifelong professional development.This plain language guide is intended for new and established directors, managers, and leaders in library and information services. Coverage progresses from starting the transition process through strategic planning, ethical decision making, diversity and inclusion, virtual teams, project management, and change management. Later chapters are devoted to all types of written, digital, and face-to-face communication, as well as managing people, budgeting and crowdfunding, and professional development. The book contains many brief case studies, along with bullet points, summary charts, and chapter summaries.
Subjects: Library administration.; Leadership.; Team librarianship.; Library administration;
Available copies: 2 / Total copies: 2
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