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Design thinking for the greater good : innovation in the social sector / by Liedtka, Jeanne,author.; Salzman, Randy,author.; Azer, Daisy,author.;
Includes bibliographical references and index.Why design thinking? -- Catalyzing a conversation for change -- How do we get there from here? : a tale of two managers -- The stories -- Igniting creative confidence at US Health and Human Services -- Including new voices at the Kingwood trust -- Scaling design thinking at Monash Medical Centre -- Turning debate into dialogue at the US Food and Drug Administration -- Fostering community conversations in Iveragh, Ireland -- Connecting-and disconnecting-the pieces at United Cerebral Palsy -- The power of local at the Community Transportation Association of America -- Bridging technology and the human experience at the Transportation Security Administration -- Making innovation safe at MasAgro -- Integrating design and strategy at Children's Health System of Texas -- Moving into action : bringing design thinking to your organization -- The four-question methodology in action : laying the foundation -- The four-question methodology in action : ideas to experiments -- Building organizational capabilities -- Notes.Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well-established in the commercial world. Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, social services, and security, the authors show how collaborative creativity can shake up even the most entrenched bureaucracies - and provide a practical roadmap for readers to implement these tools. The design thinkers Jeanne Liedtka, Randy Salzman, and Daisy Azer explore how major agencies like the Department of Health and Human Services and the Transportation and Security Administration in the United States, as well as organizations in Canada, Australia, and the United Kingdom, have instituted principles of design thinking. In each case, these groups have used the tools of design thinking to reduce risk, manage change, use resources more effectively, bridge the communication gap between parties, and manage the competing demands of diverse stakeholders. Along the way, they have improved the quality of their products and enhanced the experiences of those they serve. These strategies are accessible to analytical and creative types alike, and their benefits extend throughout an organization. This book will help today's leaders and thinkers implement these practices in their own pursuit of creative solutions that are both innovative and achievable. -- from back cover.
Subjects: Human services; Public administration; Management science.; Social responsibility of business.;
Available copies: 1 / Total copies: 1
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Legal responsibilities of the local zoning administrator in North Carolina / by Green, Philip P.,Jr.,1922-2003.(CARDINAL)128776; University of North Carolina at Chapel Hill.Institute of Government.(CARDINAL)158318;
Subjects: Zoning law; Zoning;
Available copies: 2 / Total copies: 3
On-line resources: Suggest title for digitization;
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Fair game [videorecording] / by Watts, Naomi,1968-actor.(CARDINAL)346596; Penn, Sean,1960-actor.(CARDINAL)353210; Shepard, Sam,1943-2017,actor.(CARDINAL)148995; Emmerich, Noah,actor.(CARDINAL)344057; Kelly, Michael,1969-actor.(CARDINAL)348467; McGill, Bruce,1950-actor.(CARDINAL)340314; Andrews, David,1952-actor.(CARDINAL)847999; Pohlad, William,film producer.(CARDINAL)300215; Butterworth, Jez,film producer,screenwriter.(CARDINAL)637703; Butterworth, John-Henry,1976-screenwriter.(CARDINAL)879423; Liman, Doug,film director,film producer,cinematographer.(CARDINAL)346682; Goldsman, Akiva,film producer.(CARDINAL)343738; Zucker, Janet,film producer.; Zucker, Jerry,film producer.(CARDINAL)870392; Powell, John,1963-composer.; Wilson, Joseph C.(Joseph Charles),1949-2019.Politics of Truth.; Wilson, Valerie Plame.Fair game.; Hypnotic (Firm),production company.(CARDINAL)346690; Image Nation (Firm)(CARDINAL)892121; Participant Media.(CARDINAL)300208; River Road Entertainment (Firm),production company.(CARDINAL)300207; Summit Entertainment.(CARDINAL)340673; Weed Road Pictures,production company.(CARDINAL)856874; Zucker Productions,production company.;
Director of photography, Doug Liman ; editor, Christopher Tellefsen ; music, John Powell.Naomi Watts, Sean Penn, Sam Shepard, Noah Emmerich, Michael Kelly, Bruce McGill, David Andrews.A suspense-filled glimpse into the dark corridors of political power, a riveting action-thriller based on the autobiography of real-life undercover CIA operative Valerie Plame, whose career was destroyed and marriage strained to its limits when her covert identity was exposed.MPAA rating: PG-13; for some language.DVD ; widescreen (2.39:1) presentation ; Dolby Digital 5.1 surround.
Subjects: Fiction films.; Biographical films.; Historical films.; Thrillers (Motion pictures); Film adaptations.; Feature films.; Video recordings for the hearing impaired.; Feature films.; Wilson, Joseph C. (Joseph Charles), 1949-2019; Wilson, Valerie Plame; Libby, Lewis; United States. Central Intelligence Agency; Women intelligence officers; Ambassadors' spouses; Leaks (Disclosure of information); Administrative responsibility;
Available copies: 16 / Total copies: 21
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Nightmare scenario : inside the Trump administration's response to the pandemic that changed history / by Abutaleb, Yasmeen,author.; Paletta, Damian,author.;
Includes bibliographical references (pages 437-459) and index.From two reporters for the Washington Post comes an account of the Trump administration's handling, and mishandling, of the coronavirus outbreak, a once-in-a-century pandemic that upended life across the globe that resulted in hundreds of thousands of lives lost, a cratered economy, and the remaking of the U.S. as an unwieldy pariah in the global hierarchy.
Subjects: Instructional and educational works.; Trump, Donald, 1946-; COVID-19 (Disease); COVID-19 (Disease); COVID-19 (Disease); COVID-19 Pandemic, 2020-;
Available copies: 16 / Total copies: 16
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Quest and response; minority rights and the Truman administration / by McCoy, Donald R.(CARDINAL)122538; Ruetten, Richard T.,1929-(CARDINAL)214440;
Bibliography: pages 401-413.
Subjects: Truman, Harry S., 1884-1972.; African Americans; Minorities;
Available copies: 1 / Total copies: 1
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Legal responsibilities of the local zoning administrator in North Carolina / By Philip P. Green, Jr. by Green, Philip P.,Jr.,1922-2003.(CARDINAL)128776; University of North Carolina at Chapel Hill.Institute of Government.(CARDINAL)158318;
Subjects: Zoning law; Zoning;
Available copies: 2 / Total copies: 3
On-line resources: Suggest title for digitization;
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Government's response to the elderly (Introduction to the Administration on Aging); hearing before the Select Committee on Aging, House of Representatives, Ninety-fourth Congress, first session, September 24, 1975. by United States.Congress.House.Select Committee on Aging.(CARDINAL)138785;
Subjects: United States. Administration on Aging.; Older people;
Available copies: 1 / Total copies: 1
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1995 model county programs for keeping the public safe : innovations in court administration, criminal justice, emergency response, environment, and health & mental health programs. by National Association of Counties.Research Division.(CARDINAL)211658;
Subjects: Case studies.; County services;
Available copies: 1 / Total copies: 1
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Tri-county housing : a multi-county response to housing problems : prepared for State Planning Division, Dept. of Administration / by Arnold Zogry Associates.; Appalachian Regional Commission.(CARDINAL)146776; North Carolina.State Planning Division.(CARDINAL)133990;
Subjects: Housing, Rural;
Available copies: 1 / Total copies: 2
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State of North Carolina proposal for an energy extension service, in response to Energy Research and Development Administration Program Research & Development announcement PRDA-EC-77-D-01-5046, dated April 30, 1977. by North Carolina.Energy Division.(CARDINAL)156428;
Subjects: Energy policy; Energy conservation;
Available copies: 0 / Total copies: 1
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