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- Salesforce for dummies / by Kao, Lizauthor.(CARDINAL)895559; Paz, Jon,author.(CARDINAL)895313;
Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support operations. Salesforce For Dummies help you take advantage of key platform functionality and focus on making the most of its many features. Learn best practices to determine the right configuration to suit your business needs, and how to use apps, build widgets, and configure features to personalize your system for your business. Explore prospecting for leads, managing accounts, maintaining contacts, tracking products, calculating forecasts, and monitoring each customer's service and support interactions with your business. Collaborate with colleagues by sharing information across a 360-degree view of all customer interactions, enhance your online marketing, gain real-time visibility into sales, and close deals faster.- Subjects: Self-help publications.; Informational works.; Instructional and educational works.; Salesforce (Online service); Customer relations;
- Available copies: 2 / Total copies: 2
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- Salesforce / by Kao, Liz,author.; Paz, Jon,author.;
Get up to lightning speed with this fully updated, bestselling guide to using Salesforce.com! Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You'll learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software. You'll find out how to determine the right configuration to suit your business needs, and how to use apps, widgets, and tools to personalize your system. Then, you'll explore prospecting leads, managing accounts and partners, developing contacts, tracking products, calculating forecasts, and utilizing service and support. Customize the new user interface with apps, widgets, and tools. Prospect leads, drive sales, and provide outstanding customer service. Manage contacts, identify opportunities, and analyze your results. Collaborate with colleagues using Chatter. More than 150,000 companies worldwide use Salesforce.com as their CRM solution. If you're a new or existing user looking to maximize the potential of the new UI, this book has everything you need.- Subjects: Selling.; Salesforce (Online service); Marketing.;
- Available copies: 1 / Total copies: 1
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- Tilting the continent : Southeast Asian American writing / by Chua, Cheng Lok.(CARDINAL)433095; Lim, Shirley.(CARDINAL)524450;
Includes bibliographical references (page xx).- Subjects: American literature;
- Available copies: 1 / Total copies: 1
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Results 1 to 3 of 3