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The heart of change : real-life stories of how people change their organizations / by Kotter, John P.,1947-(CARDINAL)268068; Cohen, Dan S.(CARDINAL)671355;
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.Publisher's description: In this Harvard Business School Publishing Audioconference, John P. Kotter, author of the worldwide bestseller Leading Change, and Dan S. Cohen, co-author of The Heart of Change and a principal with Deloitte Consulting LLC, join Harvard Business School Publishing's Editorial Director Walter Kiechel in a discussion of how change actually happens in organizations and how the best change leaders impel people to action. Through this practical, interactive audioconference you will understand the critical difference between "analyze-think-change" and "see-feel-change"--And grasp the impact of each through engaging real-world examples; witness how emotions trigger action, encouraging people to behave in the often radically different and difficult ways that substantial change efforts demand; learn how to move people to see change as an essential part of their jobs; understand the complexities of your role as a leader of change--and how to succeed; and find inspiring examples of organizational transformation that you can use as examples for your change initiatives. Your ability to be a change leader is essential to your company and your career. This audioconference will help you master the art of change leadership.
Subjects: Organizational change.; Changement organisationnel.;
Available copies: 1 / Total copies: 1
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Write up the corporate ladder : successful writers reveal the techniques that help you write with ease and get ahead / by Ryan, Kevin,1951-(CARDINAL)461574;
Includes bibliographical references (pages 229-237) and index.Establishing standards : what does good writing look like? -- The process : how professional writers write -- Formats and templates help you write smarter and faster -- How subject, audience, and purpose keep your writing clear and concise -- The art of writing : how to solve problems using your writer's intuition -- The science of writing : when and how to apply writing rules -- How to write one page memos & economical e-mails -- How to design a personal writing improvement plan -- How they do it : Q&As with successful business authors -- Rhonda Abrams, the successful business plan : secrets & strategies -- Ken Blanchard, the one minute manager -- Richard Bolles, what color is your parachute? -- Marcus Buckingham, first, break all the rules -- Humberto Cruz, syndicated financial columnist for Tribune Media Services -- Gail Evans, play like a man, win like a woman -- Greg Farrell, USA Today money journalist -- Michael Lewis, the new new thing -- Suze Orman, 9 steps to financial freedom -- Roy Williams, wizard of ads -- AT&T, Bill Oliver, public relations vice president -- Canon U.S.A, Inc., Mitch Bardwell, director sales training division -- Cisco Systems, Inc., Jere Brooks King, vice president of Worldwide Marketing Communications -- Citigroup, Nick Balamaci, director of internal communications -- Deloitte Consulting, Victor Nau, partner -- Marriott International, Inc., Roger Conner, vice president of communications -- Motorola, Inc., Shelagh Lester-Smith, vice president, director of corporate Communications and public affairs -- News America Marketing, Paul Carlucci, chairman and CEO -- Procter & Gamble, Ed Burghard, marketing director US actonel -- United Parcel Service, Inc., Ken Sternad, vice president of public affairs.
Subjects: Business writing.;
Available copies: 3 / Total copies: 5
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The big four : the curious past and perilous future of the global accounting monopoly / by Gow, Ian D.,author.(CARDINAL)804201; Kells, Stuart,author.(CARDINAL)354462;
Includes bibliographical references and index."With staffs that are collectively larger than the Russian army, the Big Four accounting firms are a keystone in global finance --but do they really provide stability and safety? Leading scholar Ian Gow and award-winning writer (and former KPMG director) Stuart Kells warn that a house of cards may be about to fall. Across the globe, the so-called Big Four accounting and audit firms - Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG - are massively influential. Together, they earn more than $100 billion annually and employ almost one million people. In many profound ways, they have changed how we work, how we manage, how we invest and how we are governed. Stretching back centuries, their history is a fascinating story of wealth, power and luck. But today, the Big Four face an uncertain future - thanks to their push into China; their vulnerability to digital disruption and competition; and the hazards of providing traditional services in a new era of transparency. Surprisingly colorful and unquestionably authoritative, this account of the past, present and likely future of the Big Four is essential reading for anyone perplexed or fascinated by professional services, working in the industry, contemplating joining a professional services firm, or simply curious about the fate of the global economy"--"With staffs that are collectively larger than the Russian army, the big four accounting firms are a keystone in global finance and corporate governance--but do they really provide stability and safety? Kells and Gows explore the history and troubled future of these firms to warn that a house of cards may about to be toppled"--
Subjects: Accounting firms; Corporate governance; Accounting.;
Available copies: 1 / Total copies: 1
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The solution revolution : how business, government, and social enterprises are teaming up to solve society's toughest problems / by Eggers, William D.(CARDINAL)218009; Macmillan, Paul.(CARDINAL)404193;
"Welcome to the "Solution Economy" We're at a critical juncture in our global economy, with the siloed ways of the past (public vs. private) quickly fading. Instead, we are witnessing a step change in how society deals with its own problems-in which government acts as just one player among many, and entrepreneurship and innovation range freely across all sectors. Deloitte's William Eggers and Paul Macmillan illustrate this new operating model in the forthcoming book, The Solution Revolution. The authors show that over the past decade, a variety of new and important players have entered the societal problem solving arena, operating within what they call a "Solution Economy." These innovators are closing the widening gap between what governments provide and what citizens need-an approach that promises better results, lower costs, and the best hope we have for public innovation in an era of fiscal constraints and unmet needs. We're still in the early stages of the solution economy's development, but Eggers and Macmillan compellingly lay out the contours of the phenomenon, as well as its primary features, dynamics, and players. They provide advice to business, government, and the social sector on what they can do to strengthen and spread the larger revolution, both locally and globally. The Solution Revolution provides a fascinating preview of our economic future, a system where choice, sustainability, and more adaptive ecosystems offer all of us the ability to collaborate towards better solutions. "--
Subjects: Social entrepreneurship.; Social responsibility of business.; Social problems; Economics;
Available copies: 1 / Total copies: 2
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Creating great choices : a leader's guide to integrative thinking / by Riel, Jennifer,author.(CARDINAL)355694; Martin, Roger L.,author.(CARDINAL)355693;
"Conventional wisdom--and business school curricula--teaches us that making trade-offs is inevitable when it comes to hard choices. But sometimes, accepting the obvious trade-off just isn't good enough: the choices in front of us don't get us what we need. In those cases, rather than choosing the least worst option, we can use the models in front of us to create a new and better answer. This is integrative thinking. First introduced by Roger Martin in The Opposable Mind, integrative thinking is an approach to problem solving that uses opposing ideas as the basis for innovation. Now, in Creating Great Choices, Martin and fellow Rotman expert Jennifer Riel vividly show how they have refined and enhanced the understanding and practice of integrative thinking through their work teaching the concept and its principles to business and nonprofit executives, MBA students, even kids. Integrative thinking has been embraced by organizations such as Procter & Gamble, Deloitte, Verizon, and the Toronto District School Board--all seeking a replicable, thoughtful approach to creating a "third and better way" to make important choices in the face of unacceptable trade-offs. The book includes new stories of successful integrative thinkers that will demystify the process of creative problem solving. It lays out the authors' practical four-step methodology, which can be applied in virtually any context: Articulating opposing models Examining the models Generating possibilities Assessing prototypes Stimulating and practical, Creating Great Choices blends storytelling, theory, and hands-on advice to help any leader or manager facing a tough choice"--Integrative thinking 2.0 -- How we choose -- A new way to think -- A methodology -- Articulating opposing models -- Examining the models -- Generating possibilities -- Assessing the prototypes -- A way of being in the world.Includes bibliographical references (pages 221-226) and index.
Subjects: Problem solving.; Contradiction.; Thought and thinking.; Decision making.; Leadership;
Available copies: 2 / Total copies: 2
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The problem with change : and the essential nature of human performance / by Goodall, Ashley(Author of Nine lies about work),author.(CARDINAL)795542;
Includes bibliographical references (pages 262-269) and index.i. Life in the blender -- II. The cult of disruption -- III. The problem with change: The problem of uncertainty --The problem of lack of control --The problem of unbelonging -- The problem of displacement -- The problem of loss of meaning -- IV. SKU-man to human -- V. Rethink: Make space -- Forge undeniable competence - Share secrets -- Be predictable -- Speak real words -- Honor ritual -- Focus most on teams -- Radicalize HR -- Pave the way -- Coda: Rooted."Why is constant change bad for business? Because it's bad for human performance." For decades, "disruption" and "change" have been seen as essential to business growth and success. In this provocative and incisive book, leadership expert Ashley Goodall argues that what has become a sacred dogma is both wrong and harmful. Whether it's a merger or re-org or a new office layout, change has become the ultimate easy button for leaders, who pursue it with abandon, unleashing a torrent of disruption on employees. The result is life in the blender: a perpetual cycle of upheaval, uncertainty, and unease. The problem with change, Goodall argues, is that a culture where everything from people to processes to strategic priorities are constantly in flux exerts a psychological toll that undermines motivation, productivity, and performance. And yet so accustomed are we to constant churn that we have become numb to its very real consequences. Drawing on decades spent leading HR organizations at Deloitte and Cisco, Ashley Goodall reveals the truth about human performance and offers a radical new alternative to the constant turbulence that defines corporate life. The Problem With Change is a clarion call to leaders everywhere: by prioritizing team cohesion (instead of reshuffling teams at will), by using real words (rather than corporate-speak), by sharing secrets (not mission statements), by honoring shared rituals (rather than mandated bonding), by fixing only the things that are truly broken (instead of moving fast and breaking everything in sight), and more, leaders at every level can create the stability that people need to thrive." --
Subjects: Organizational change; Change (Psychology); Performance; Success in business.; Organizational resilience.;
Available copies: 5 / Total copies: 6
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The big con : how the consulting industry weakens our businesses, infantilizes our governments, and warps our economies / by Mazzucato, Mariana,1968-author.(CARDINAL)706152; Collington, Rosie,author.(CARDINAL)860425;
Includes bibliographical references (pages 255-278) and index."A vital and timely investigation into the opaque and powerful consulting industry-and what to do about it There is an entrenched relationship between the consulting industry and the way business and government are managed today that must change. MarianaMazzucato and Rosie Collington show that our economies' reliance on companies such as McKinsey & Company, Boston Consulting Group, Bain & Company, PwC, Deloitte, KPMG, and EY stunts innovation, obfuscates corporate and political accountability, and impedes our collective mission of halting climate breakdown. The "Big Con" describes the confidence trick the consulting industry performs in contracts with hollowed-out and risk-averse governments and shareholder value-maximizing firms. It grew from the 1980sand 1990s in the wake of reforms by the neoliberal right and Third Way progressives, and it thrives on the ills of modern capitalism, from financialization and privatization to the climate crisis. It is possible because of the unique power that big consultancies wield through extensive contracts and networks-as advisors, legitimators, and outsourcers-and the illusion that they are objective sources of expertise and capacity. In the end, the Big Con weakens our businesses, infantilizes our governments, and warps our economies. In The Big Con, Mazzucato and Collington throw back the curtain on the consulting industry. They dive deep into important case studies of consultants taking the reins with disastrous results, such as the debacle of the roll out of HealthCare.gov and the tragic failures of governments to respond adequately to the COVID-19 pandemic. The result is an important and exhilarating intellectual journey into the modern economy's beating heart. With peerless scholarship, and a wealth of original research, Mazzucato and Collington argue brilliantly for building a new system in which public and private sectors work innovatively for the common good"--
Subjects: Business consultants.; Consultants.; Consulting firms.;
Available copies: 9 / Total copies: 9
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Arrive and thrive : 7 impactful practices for women navigating leadership / by Brady, Susan(Susan MacKenty),author.; Foutty, Janet,author.; Wooten, Lynn Perry,author.;
Includes bibliographical references and index.Foreword / by Indra Nooyi, former Chairman and CEO, Pepsi Co -- Introduction: Welcome package -- Investing in your best self -- Embracing authenticity -- Cultivating courage -- Fostering resilience -- Inspiring a bold vision -- Creating a healthy team environment -- Committing to the work of the inclusive leader."How do you thrive as a formidable leader while combatting systemic barriers that add to the complexity of the challenges you face? Arrive and Thrive addresses the persistent problems women leaders face by offering seven actionable practices readers can use to pave a smooth path to success. The executive chair of Deloitte's U.S. board, Janet Foutty, teams up with two renowned women leaders--Susan MacKenty Brady and Lynn Perry Wooten--to show you how to overcome obstacles in your career. Packed with first-hand contributions from both men and women leaders of some of today's biggest and most successful organizations, Arrive and Thrive offers seven actionable practices that help women leaders thrive when they arrive, including: *Investing in Your Best Self: Lead from the best part of yourself--and ensure you tend to your mind, body and spirit for continual renewal. *Embracing Authenticity: With intention and ease, bring your whole self to work. *Cultivating Courage: Commit to action, alongside your fear of doing so. *Fostering Resilience: Keep up with the pace and intensity while overcoming setbacks and emerging stronger than before. *Inspiring a Bold Vision: Enroll others in a mission that awakens their spirit and desire to create a stronger future. *Creating a Healthy Team Environment: Create an environment that is supportive, collaborative, and healthy. *Committing to the Work of an Inclusive Leader: Create the culture of inclusion and advancing equitable outcomes needed for high performance. The paradigm for women for far too long has been about surviving if you're lucky enough to arrive at the top. The 7 Impactful Practices for Arriving & Thriving(tm) enable you to thrive and, in so doing, help others thrive as well. As you rise into your position of greater responsibility, risk, and reward, Arrive and Thrive offers the groundwork for making effective and fulfilling choices for yourself, your team, your industry, and your community"--The paradigm for women for far too long has been about surviving if you're lucky enough to arrive at the top. Brad, Foutty and Wooten address the persistent problems women leaders face by offering seven actionable practices readers can use to pave a smooth path to success, and overcome obstacles in your career. As you rise into your position of greater responsibility, risk, and reward, they offer the groundwork for making effective and fulfilling choices for yourself, your team, your industry, and your community. -- adapted from publisher info
Subjects: Women executives.; Leadership in women.; Leadership; Career development.;
Available copies: 5 / Total copies: 5
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The conversation : how seeking and speaking the truth about racism can radically transform individuals and organizations : a science-based approach / by Livingston, Robert W.,author.;
Includes bibliographical references (pages 269-308) and index."An essential tool for individuals, organizations, and communities of all sizes to jump-start dialogue on racism and bias and to transform well-intentioned statements on diversity into concrete actions-from a leading Harvard social psychologist. How can I become part of the solution? In the wake of the social unrest of 2020 and growing calls for racial justice, many business leaders and ordinary citizens are asking that very question. This book provides a compass for all those seeking to begin the work of anti-racism. In The Conversation, Robert Livingston addresses three simple but profound questions: What is racism? Why should everyone be more concerned about it? What can we do to eradicate it? For some, the existence of systemic racism against Black people is hard to accept because it violates the notion that the world is fair and just. But the rigid racial hierarchy created by slavery did not collapse after it was abolished, nor did it end with the civil rights era. Whether it's the composition of a company's leadership team or the composition of one's neighborhood, these racial divides and disparities continue to show up in every facet of society. For Livingston, the difference between a solvable problem and a solved problem is knowledge, investment, and determination. And the goal of making organizations more diverse, equitable, and inclusive is within our capability. Livingston's lifework is showing people how to turn difficult conversations about race into productive instances of real change. For decades he has translated science into practice for numerous organizations, including Airbnb, Deloitte, Microsoft, Under Armour, L'Oreal, and JPMorgan Chase. In The Conversation, Livingston distills this knowledge and experience into an eye-opening immersion in the science of racism and bias. Drawing on examples from pop culture and his own life experience, Livingston, with clarity and wit, explores the root causes of racism, the factors that explain why some people care about it and others do not, and the most promising paths toward profound and sustainable progress, all while inviting readers to challenge their assumptions. Social change requires social exchange. Founded on principles of psychology, sociology, management, and behavioral economics, The Conversation is a road map for uprooting entrenched biases and sharing candid, fact-based perspectives on race that will lead to increased awareness, empathy, and action"--
Subjects: Instructional and educational works.; Racism.; Race discrimination.; Discrimination.; Racism.;
Available copies: 11 / Total copies: 11
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